good cover letters for receptionist jobs

Receptionist Cover Letter Examples and Templates for 2024

• Cover Letter Examples
• Cover Letter Text Examples

How To Write a Receptionist Cover Letter

When writing your receptionist cover letter, focus on how you can make a good first impression on behalf of the company that posted the job. Also, emphasize your other relevant skills, such as customer service, task prioritization, or appointment scheduling. This guide offers cover letter examples and tips for landing your next receptionist position.

Receptionist Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

Receptionist Text-Only Cover Letter Templates and Examples

Gregor Moses Receptionist | [email protected] | (123) 456-7890 | San Francisco, CA 54321 | LinkedIn

December 12, 2024

Alastair Henson Senior Hiring Manager Mercedes Benz (987) 654-3210 [email protected]

Dear Mr. Henson,

Receiving 99% positive client feedback in 2022 was the highlight of my receptionist career to date. Feedback forms mentioned my professional demeanor and prompt handling of requests. I am excited to provide the same outstanding service to customers as a receptionist at Mercedes Benz.

Mercedes Benz’s focus on customer care makes it the ideal environment for my skills. My commitment to client satisfaction will make me an asset to the company. Below are three of my recent achievements:

• Redesigned the booking system to reduce appointment wastage by 37%
• Praised for high efficiency by managers in my most recent pay review
• Reduced stationary costs by 30% by sourcing more cost-effective suppliers and implementing a new inventory system

I would like to meet to explore how my skills and qualities can help Mercedes Benz provide incredible customer experiences in 2021. Please don’t hesitate to get in contact to arrange an interview appointment.

Gregor Moses

Emily Garcia Receptionist | [email protected] | (123) 456-7890 | Charleston, SC 09876 | LinkedIn

February 1, 2024

Beverly Johnson Office Manager Valley Dental Care (987) 654-3210 [email protected]

Dear Ms. Johnson,

Handling a high volume of calls while greeting patients at the front desk reception at my current position has taught me excellent customer service skills in a busy environment. I believe my reliability and positive attitude led management to praise my work often.

After seven years of experience as a receptionist, I am drawn to Valley Dental Care’s impressive reputation for quality patient care. Your clinic’s focus on customer service is a great fit for my skills.

I’m excited to tell you how my achievements have prepared me for this opportunity. These highlights include:

• Managing a welcoming front office environment by maintaining a cheerful attitude and keeping the lobby clean and organized
• Entering data into Electronic Health Records systems with 100% accuracy
• Training new administrative staff on front desk operations

I’d love to discuss this opportunity with you further. Please let me know what day and time are best for you. Thank you very much for your consideration.

Best Regards,

Emily Garcia

Eleanor Phan Receptionist | [email protected] | (345) 678-9012 | San Francisco, CA 11223 | LinkedIn

February 8, 2024

Nancy Jennings Senior Hiring Manager Autodesk (998) 877-6655 [email protected]

Dear Ms. Jennings,

In 2023, I was shortlisted for the “Corporate Receptionist of the Year” award based on my ability to work quickly under pressure and my warm and professional attitude. I hope to bring the same standards of excellence to the senior receptionist role at your company.

Autodesk’s mission to provide the highest possible service standards to its clients is a perfect match for my skill set. As an efficient receptionist with more than 12 years of industry experience, I believe that I am the ideal candidate to lead the Autodesk reception team. My recent successes include:

• Efficiently managing the appointments schedule with a 98% accuracy rate in 2020
• Assisting with hiring and training four new receptionists who all went on to become permanent team members
• Exceeding timescale targets for resolving client queries by 45% over three years

I would like to meet to explore how my strong leadership and excellent organizational skills can benefit both clients and colleagues at Autodesk. Please feel free to contact me to schedule a convenient interview time.

Eleanor Phan

A great receptionist cover letter usually has five sections, outlined below. When possible, connect each section back to your defining administrative skills and the employer’s hiring needs. The following advice and examples show what to include in your cover letter so it’s optimized for each job application.

At the top of the page, include your resume contact header, the date, and any basic details you have about your recipient (as in the example below). To set a clear focus, add the title “Receptionist” to your contact header.

You can then modify your title to align with each job posting. For instance, use the title “Medical Receptionist” if it’s closer to the role in question and still true to your experience. Also, you can add a descriptor like “public-facing” or “customer-focused” to emphasize your background in serving similar office visitors.

(Note: Feel free to omit this section if you send your letter by email and your contact details are part of your signature.)

2. Salutation

Whenever you can, address your recipient by name – it’s the quickest way to signal you’re sending a job-specific letter and not a boilerplate. If you can’t find the recipient’s name, use a variation of “Dear Hiring Manager” so your greeting is still tailored somewhat to each job application.

Dear Ms. Johnson:

Dear Receptionist Hiring Manager:

Dear Autodesk Hiring Manager:

3. “Hook” or introduction

Catch the reader’s attention by starting your letter with a clear example or measure of your success as a receptionist. What’s one way you’ve excelled as companies’ initial point of contact with office visitors, clients, or the general public? In the receptionist cover letter example below, see how citing an award nomination lets the applicant quickly highlight their relevant service skills.

4. Body paragraph(s)

Use the main section of your letter to tell why this receptionist job suits or interests you. For instance, maybe it would let you hone your skills in customer service. Or the employer is a nonprofit whose mission resonates with you, so you’d love to help them answer inquiries and distribute information to the public.

Following this explanation, cite a few more of your main skills or achievements , possibly as bullet points.

5. Call to action

Finally, request an interview and thank the hiring manager for their consideration. You can briefly restate your ability to provide prompt, courteous service in an office setting. To end your cover letter, use a simple closing like “Sincerely” or “Best regards” and then your name.

Receptionist Cover Letter Tips

1. highlight your adaptability.

Use bullet points to show how you can add value as a receptionist no matter what each shift brings. For instance, you could feature your talent for prioritizing urgent tasks on a busy day with many office calls and visitors. On the other hand, you might emphasize how you actively fill “downtime” with support duties like data entry or payment processing. Also, consider any improvements you’ve made to front desk procedures or phone systems and how those helped drive better efficiency or client relations.

2. Focus on client relations

Many receptionist jobs require frequent interactions with customers, both in person and by phone. When applying to one of these positions, provide details on your general communication style and show how that’s led to positive client interactions at the front desk or other facilities where you’ve worked.

3. Keep it concise

Limit your cover letter to one page, or around 250 words. Resist the urge to tell your whole career story, even if you have an extensive background as a receptionist. Give just enough detail to pique hiring managers’ interest so they take a closer look at your resume.

Receptionist Cover Letter Frequently Asked Questions

Why is a cover letter useful for receptionist jobs -.

A cover letter lets you make a strong first impression and preview the polished communications style you’ll bring to the role. With a confident and engaging cover letter, you help hiring managers envision your positive interaction with their many office visitors or clients.

Should I tailor my cover letter for each job application? -

Yes. The main advantage of a cover letter over a resume is it lets you speak directly to the hiring manager about why you fit the role. By tailoring your letter to each application, you can make the most of this and boost your chances of an interview.

How do I write a cover letter for a receptionist job with no experience? -

Focus on your transferable skills and experience. For instance, maybe you’ve provided high-quality service in other customer-facing jobs. Or maybe you were praised for streamlining processes in a recent internship. Also, consider how your work, education, or volunteer experiences align with the company’s mission.

Craft a new cover letter in minutes

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Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Receptionist Cover Letter Example & How-To Guide in 2024

You're the first face people see when they walk in, and you've got multitasking skills to rival a Swiss Army knife.

You’re a receptionist, and you’re ready to greet any challenge with a smile and a solution.

But when it comes to describing all your skills and qualifications in a cover letter, you suddenly feel like you've hit a wall. 

All the professionalism and charm you have in person just don’t translate into words.

But don't sweat it—this article is your all-in-one tool kit for writing the best receptionist cover letter and getting your foot in the door for an interview.

Here's what we're going to cover:

• A Top-Notch Receptionist Cover Letter Example
• 5 Steps to Writing a Receptionist Cover Letter

3 Essential Receptionist Cover Letter Tips

Let's dive in!

Receptionist Cover Letter Example

5 Steps for the Perfect Receptionist Cover Letter

Now that you've just seen what a great receptionist cover letter looks like, it’s time to start your own.

And it’s time for us to show you how to write a cover letter ! 

Just follow these steps:

#1. Put Contact Information in the Header

Start your receptionist cover letter with your key contact information. 

Place them at the top, just like you would on your resume . Here’s what to include:

• First and Last Name. Always start with your full name.
• Job Title. Be specific about the job you're applying for, like "Front Desk Receptionist." It helps the hiring manager sort through applications faster since they’re probably hiring for several job openings.
• Email Address. Use a simple, professional email. An old quirky email won't work, so swap "[email protected]" for "[email protected]."
• Phone Number. Double-check that your phone number is correct. If you're applying outside your country, make sure to add the dial code in front.
• Location. Just the city and state or country are fine. But if you're willing to move for the job, be sure to mention that somewhere on your resume and cover letter.
• Relevant Links (optional). If you’ve got a LinkedIn profile , you can add a link.

Now, time for the hiring manager’s contact information :

• Company Name. Write down the company's name. If it belongs to a larger company, such as a hotel that’s part of a conglomerate, you can just write the hotel’s name.
• Hiring Manager’s Name. Try to find out the name of the person who’ll be reading your cover letter. Check the job ad, the company website, or LinkedIn for a head start.
• Location. If the business you’re applying to has more than one location in the same city, like a gym that’s part of a franchise, specify the exact location, such as the street address.
• Date of Writing (Optional). You can add the exact date of writing to give your receptionist cover letter a professional touch.

#2. Address the Hiring Manager

Once you've got your contact information sorted, aim to address your cover letter to the person who's going to actually read it. 

And skip the old "To Whom It May Concern" line while you’re at it. 

The trick here is to do a bit of digging. Look through the job ad, company website, or LinkedIn job post to find the hiring manager for the receptionist role you’re eyeing. That way, you can find their name and address them in your cover letter.

Use formal titles like Mr. or Ms., followed by their last name. If you're unsure about their gender or marital status, go with their full name. Like this:

• Dear Ms. Thompson,
• Dear Jamie Thompson,

If you hit a dead end in finding the hiring manager's details, don't stress. You can address the letter to the department or the company at large. Here’s an example:

• Dear Front Desk Team,
• Dear Reception Hiring Group,
• Dear HR Recruitment Staff,
• Dear Office Manager,

#3. Write an Eye-Catching Opening Statement

Hiring managers often spend just a few seconds scanning each application. So, catching their eye right away is critical to getting them to read the rest of your receptionist cover letter.

Start your first paragraph with who you are and why you're keen on the job. Your enthusiasm for the role or the company can make the hiring manager want to read more about you.

Researching the company can also really pay off. The more you know about them, the better you can show why you'd fit right in. It sends the message that you're not just firing off applications everywhere—you're genuinely interested in this particular receptionist role.

If you've got some solid receptionist experience, consider kicking off your cover letter with an experience or skill that sets you apart from other candidates. 

But remember to keep it short and sweet. The goal is to spark the hiring manager’s interest and encourage them to read more.

#4. Use the Cover Letter Body for the Details

The core part of your receptionist cover letter is where you can really dig deep into why you're the ideal pick for the job.

But don't just repeat everything from your receptionist resume . The hiring manager isn’t interested in the same information. Your cover letter is your chance to really flex your professional skills and qualifications in a way that makes you look like a better fit than every other candidate.

To do this, read through the job ad and mention any of your relevant achievements in the reception or admin fields. For example, you can make your cover letter stand out by emphasizing the specific skills mentioned in the job ad. If the position requires top-notch organization skills or multitasking skills, focus on those—not your unrelated pizza delivery skills from years ago.

Knowing more about the company can also give you an edge over other candidates. If you're familiar with their work culture or the type of clients they handle, say so in your cover letter. This shows you've done your homework and can present yourself as a good fit for their team.

Last but not least, try to give off some energetic vibes. Make it clear how eager you are for the role and how you're sure you can make a real difference with your skills and experience.

#5. Wrap It Up and Sign It

How you end your receptionist cover letter is arguably the most important part.

The goal is to leave the hiring manager with a strong, positive impression that confirms everything you’ve told them so far. So, your conclusion should briefly restate why you're the right fit for the job or sum up the key skills that prove it.

To wrap it all nicely, add a call to action to your cover letter. For example, encourage the hiring manager to take the next step, like discussing your application in more detail or arranging an interview. This proactive approach can stick with them and boost your chances of getting a call.

Finally, keep it professional with a closing line and sign your full name at the bottom. Here's an example:

Please feel free to reach out to me at the contact details provided to arrange an interview. I'm keen to discuss my application further when it suits you.

Warm regards,

If "Warm regards" doesn't resonate with you, here are some other polished options:

• Kind regards,
• Respectfully,
• Thank you for considering my application,

You've got the basics of how to write a cover letter.

Now, let's take your receptionist cover letter to the next level with some great cover letter tips :

#1. Match Your Resume

Regardless of your field, it’s essential for your cover letter and resume to reflect the professionalism you'll bring to the front desk.

Make sure your cover letter matches your resume like a uniform would match you with the rest of your team. This basically means keeping the contact information organized neatly on the page, with the same font style and size throughout your cover letter.

And just like juggling calls and visitors, you need to keep an eye on the spacing and margins to make sure your cover letter is at the right length .

Or Use A Cover Letter Template Instead

Feeling overwhelmed?

Here’s a shortcut—our cover letter templates .

Crafted with input from hiring managers around the globe, they're on-point with industry standards and look stunning. You can create your receptionist resume using our free resume templates , and then you’ll have a sleek cover letter for it in no time.

#2. Mention Skills and Keywords

Even the most well-written cover letter can fall flat if it doesn’t contain enough job-related keywords .

The truth is, that hiring managers have a checklist of what they want a candidate to bring to the table, and it’s these essential skills and qualifications that they’re looking for in your cover letter. When writing your receptionist cover letter, make sure you use enough keywords from the job ad.

But don’t just randomly throw in words you recognize. You want your cover letter to convey a story about how you’re the best candidate for the job. If the employer is looking for excellent customer service skills, you need to prove it. Mention how you developed your customer service skills and how they can help you excel at the job you’re applying for. 

#3. Proofread the Final Draft

You've already put in hard work to make your cover letter shine, so don’t let typos or grammar errors ruin your chance. Nothing screams "unprofessional" louder than sloppy writing.

In fact, most hiring managers will throw out an application over minor mistakes .

Avoid this by giving your cover letter a careful read and paying close attention to your text. It might sound obvious at first, but far too many candidates think they can skip it and end up in the hiring manager’s “no” pile.

Once you’ve done your part, try using a handy spell-checking tool like Grammarly . This can scan your text, catch errors you missed, and even suggest style improvements. Once you’re done, you can even hand your cover letter over to a friend. Having a fresh set of eyes check your cover letter can help spot mistakes both you and your spell-checking tool missed.

Key Takeaways

There you have it!

Now, you’re ready to write the perfect receptionist cover letter and land that job you have your sights set on.

But to make sure you’ve got it down, let’s recap our main points:

• Making sure your receptionist cover letter matches your resume gives your application a neat, professional look. Just use a resume and cover letter builder so you can create both documents easily.
• Structure your cover letter so that you have an intriguing first paragraph and then give the details afterwards. Use the body of your cover letter to expand on your skills, experiences, and how they make you right for the job.
• Check the job ad for relevant skills and keywords the employer is looking for. This way, you can easily match what the hiring manager wants to see and leave a great impression.
• Always proofread your cover letter before sending it. Even a tiny mistake can cost you a job opportunity, and it isn’t worth the risk.

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Receptionist Cover Letter Example

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You should start your Receptionist cover letter by addressing the hiring manager directly, if possible. If you don't know their name, use a professional greeting like "Dear Hiring Manager". Then, introduce yourself and express your interest in the receptionist position. Mention where you found the job posting and why you're interested in the role. For example, "I was excited to see your job posting for a Receptionist on your company website. With my 3 years of experience in customer service and administrative tasks, I am confident I can contribute positively to your team." This introduction is professional, direct, and shows your enthusiasm for the role.

The best way for Receptionists to end a cover letter is by expressing enthusiasm for the opportunity, reiterating their interest in the position, and inviting the employer to take the next step. For example, "I am excited about the possibility of bringing my unique skills and experience to your team and am confident that I would make a valuable addition to your company. I look forward to the opportunity to discuss my application further. Thank you for considering my application." This ending is effective as it shows eagerness, confidence, and professionalism. It also encourages the employer to move forward with the hiring process. Remember to end with a formal closing such as "Sincerely" or "Best Regards," followed by your name.

Receptionists should include several key elements in their cover letter. 1. Contact Information: At the top of the cover letter, include your name, address, phone number, and email address. 2. Salutation: Address the hiring manager by name if it's known. If not, use a general salutation like "Dear Hiring Manager." 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention where you found the job posting. 4. Relevant Skills and Experience: Highlight your skills and experiences that are relevant to the receptionist position. This could include customer service skills, organizational skills, proficiency in specific software, or experience handling administrative tasks. 5. Achievements: If you have any achievements or accomplishments from previous roles that are relevant, include them. This could be something like improving a filing system or implementing a new process that increased efficiency. 6. Personal Qualities: Receptionists are often the first point of contact in an organization, so it's important to highlight qualities like friendliness, professionalism, and excellent communication skills. 7. Knowledge about the Company: Show that you've done your research and understand what the company does. This shows your interest in the role and the company. 8. Closing: In your closing paragraph, express your enthusiasm for the role and the opportunity to contribute to the company. Thank the hiring manager for considering your application. 9. Signature: End with a professional closing like "Sincerely" or "Best Regards," followed by your name. Remember, your cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experiences and skills, and to show the hiring manager why you're the best fit for the role.

Related Cover Letters for Receptionist

Related resumes for receptionist, try our ai cover letter generator.

How to Write a Receptionist Cover Letter (5 Examples)

By Agwaonye Samuel

Published: January 21, 2024

Cover Letters

Agwaonye Samuel

Writer & Career Coach

Have you ever wondered why a well-crafted cover letter can be the key to unlocking your dream receptionist job ? Your cover letter is often your first opportunity to make a lasting impression on potential employers in today’s competitive market. 

In this article, we’ll explore the art of crafting the perfect receptionist cover letter, tailored to the needs of both job seekers aspiring to secure a receptionist position and those aiming to enhance their cover letter-writing skills for similar administrative roles. 

Let’s dive into the essential elements and tips that will help you shine in your job search.

Crafting a Winning Receptionist Cover Letter

A winning receptionist cover letter is your ticket to a brighter future in the world of administration and customer service. Your cover letter is the initial step in demonstrating your capabilities to potential employers before an interview .

Here are vital steps to take: 

Researching the Company and Position

Before you even put pen to paper, it’s essential to invest time in researching the company and position you’re applying for. Tailoring your receptionist cover letter to align with company-specific goals and missions is an effective way to show potential employers that you’re not just looking for any job but the right job. 

Here are some key points to consider when researching the company and position:

• Aligning with Company Values and Goals: Once you understand the company’s values and goals, you can tailor your cover letter to highlight how your skills and experiences align with them. For instance, if the company values excellent customer service, you can mention your experience in handling customer queries efficiently in your previous role as a receptionist. If the company has a goal of maintaining a professional and welcoming environment, you can discuss your ability to manage the front desk with a friendly and professional demeanor. Remember, it’s not about fabricating experiences, but emphasizing those aspects of your past roles that align with what the company is looking for.

Tip: To make your cover letter more impactful, consider using the Problem-Action-Result (PAR) method. Discuss a problem you encountered in your previous role as a receptionist, elaborate on the actions you took to solve it, and highlight the positive outcomes that resulted from your actions. This approach not only demonstrates your problem-solving skills but also provides concrete examples of your expertise in handling receptionist duties.

• Understanding the Specific Receptionist Role: Receptionist duties vary based on the company. For example, a medical receptionist might manage patient appointments and records, while one at a corporate firm might direct calls and maintain the office. It’s essential to understand the specific tasks for the role you’re applying for. In your cover letter, highlight experiences and skills that align with these tasks, showing your suitability for the role.

Tip: Highlight your proficiency in tools or software mentioned in the job listing, like Microsoft Office Suite or CRM systems. Also, mention any related training or certifications. This shows your readiness to handle a receptionist role’s technical aspects.

Structuring Your Cover Letter

To create an effective receptionist cover letter, it’s important to follow a structured format that captures the attention of employers and highlights your qualifications.

Let’s break down each section:

• Heading and Salutation: Begin with your name, followed by your address, city, state, zip code, email address, phone number, and date. Next, the salutation should ideally address the hiring manager directly.
• Opening Paragraph – Grabbing Attention: Continue with a compelling opening paragraph. For an attention-grabbing statement, you could start with a relevant achievement or a question related to the role. Express your enthusiasm for the receptionist position and briefly mention where you learned about the job opening. The point is to keep the reader interested in you. 
• Middle Paragraph(s) -Showingcase Your Skills and Experience: Use the middle section to elaborate on your qualifications. Mention attributes, work experiences, skills, qualities, and certifications. Use specific examples from your previous roles to illustrate your capabilities. 
• Closing Paragraph – Expressing Enthusiasm and Call to Action: Express your excitement about the opportunity to contribute to the company. State your availability for an interview and your desire to discuss how you can add value to the company. Thank the employer for the consideration and express hope for a positive response. 
• Signature and Contact Information: End the cover letter by signing off with a formal closing such as “Sincerely” or “Best Regards,” followed by your full name. Leave space for signature and add contact links. 

To sum it up, arranging your receptionist’s cover letter in a clear and concise manner is vital. This well-structured method not only demonstrates your professionalism but also guarantees that your important information is conveyed effectively, increasing your prospects of being invited for an interview.

Highlighting Relevant Skills and Experience

When crafting your receptionist cover letter, it’s essential to emphasize skills and experiences that are particularly relevant to the role.

Here are specific skills and experiences to highlight:

• Excellent Communication Skills: Mention your ability to communicate clearly, professionally, and in a friendly manner. Provide examples of your strong verbal and written communication skills. 
• Customer Service & Expertise: Discuss your previous experience in handling customer inquiries and resolving issues. Mention any training or certifications related to customer service, such as courses in conflict resolution. 
• Time Management: Receptionists often need to manage their time efficiently to juggle various responsibilities. Discuss your time management skills and how you prioritize tasks.
• Computer Skills: Receptionists often use various office software, phone systems, and communication tools. Mention your familiarity with these systems. Include any specific software or tools you’re proficient in, such as Microsoft Office, scheduling software, or phone systems.

An exceptional receptionist melds professional skills with interpersonal abilities. By highlighting these qualities in your cover letter, you present yourself as a well-rounded candidate capable of managing administrative tasks and creating positive interactions with guests and colleagues.

Tailoring Your Cover Letter

Creating a personalized receptionist cover letter is crucial to making a strong impression on potential employers.

Here’s how to effectively tailor your cover letter:

• Addressing the Hiring Manager: As mentioned above, address the cover letter to a specific individual, usually the hiring manager. It adds a personal touch and shows that you’ve taken the time to research the company.  Tip : If you’re unsure of the hiring manager’s name, a little bit of research can go a long way. Consider looking up the company on LinkedIn or calling the company directly to ask for the hiring manager’s name. If you’re unable to find the name despite your best efforts, use a professional, non-generic salutation like “Dear Hiring Team”.
• Matching Job Description Keywords: Tailor your cover letter by integrating keywords from the job description. Terms like customer service, front desk, communication, and time management are typical for a Receptionist position. Including these keywords not only aligns your skills with the role but also optimizes your cover letter for Applicant Tracking Systems (ATS).
• Demonstrating Cultural Fit: Research the company’s culture, values, and mission. Look for cues in the job description or on the company’s website. Tailor your cover letter to reflect your alignment with the company’s culture. If the organization has a relaxed, creative atmosphere, your cover letter can be slightly less formal.

Providing Evidence of Your Accomplishments

To make your receptionist cover letter more compelling, it’s essential to provide specific examples of your achievements.

Here are some quantifiable achievements and relevant projects and outcomes to consider when crafting your cover letter:

• Quantifiable Achievements: Receptionists work in the administrative sphere, so your achievements should be quantifiable. Use figures to illustrate the impact of your work. 

Example: Rather than saying, “Managed phone calls effectively,” you can state, “Implemented a call handling protocol that improved response time, leading to a 20% increase in answered calls within the first two rings.”

• Relevant Projects and Outcomes: Talk about some projects you have handled to provide a better picture of your expertise and value. 

Example: Rather than simply saying, “Maintained a welcoming front desk,” you can elaborate, “Led an initiative to reorganize our front desk area, creating a more professional and inviting space for visitors. This project was well-received, leading to a 25% improvement in the positive feedback we received.”

By incorporating quantifiable achievements and relevant projects and outcomes into your receptionist cover letter, you provide concrete evidence of your skills and how they have positively impacted your previous employers. This not only demonstrates your suitability for the receptionist role but also strengthens your application by showcasing your real-world contributions and experiences.

Avoiding Common Mistakes

Getting a hang of the job application process as a receptionist can be challenging, and it’s essential to ensure your cover letter is free from common mistakes that might harm your prospects.

Here’s a closer look:

• Excessive Detail and Length: Receptionists are valued for their ability to convey information concisely and effectively. A lengthy and overly detailed cover letter can overwhelm potential employers and may suggest that you lack these crucial communication skills.

Tip: Keep your cover letter concise and to the point. Aim for a length of no more than one page. Focus on your most relevant qualifications and achievements.

• Generic and Unpersonalized Cover Letters: Receptionists are the first point of contact in an organization, and they need to be personable and attentive. A generic cover letter can suggest a lack of personal touch or attention to individual needs, which are critical skills for a receptionist.
• Ignoring Spelling and Grammar: Receptionists often handle written communication, so impeccable grammar and spelling are critical. Ignoring these errors can reflect negatively on your ability to handle administrative tasks professionally.

Tip: Carefully proofread your cover letter to eliminate errors. Consider using a grammar and spell-checking tool or having a trusted friend or colleague review it. 

Receptionist Cover Letter Examples

In creating a receptionist cover letter, finding the right approach can be daunting. Nonetheless, with the help of tailored examples and guidance, the task becomes much more manageable. We have curated personalized examples to cater to different levels of a Receptionist’s career.  

Receptionist Cover Letter (With Experience)

Individuals with a proven track record in their career should reflect their expertise in a cover letter. The experienced receptionist will showcase their achievements and skills, setting the tone for the rest of the cover letter, where specific experiences and qualifications can be highlighted.

Henry Smith 123 Main Street Los Angeles, CA 90001 [email protected] (555) 555-5555

Ms. Emily Johnson HR Manager Sunshine Hotels 456 Hospitality Avenue Los Angeles, CA 90002

Dear Ms. Johnson,

I am writing to express my interest in the receptionist position at Sunshine Hotels. With 5 of experience in receptionist roles, I am confident that my skills align seamlessly with the high standards upheld by your organization.

In my previous roles, I consistently achieved a call answer rate of 95% within the first two rings, ensuring that callers received prompt assistance and contributing to a significant improvement in customer satisfaction ratings. My ability to handle confidential information with the utmost discretion has contributed to my previous employers’ incident-free records in data security.

My proficiency in [mention any relevant software or tools] and my meticulous approach to data entry have ensured that all records and information are accurate, up-to-date, and error-free. I am enthusiastic about contributing to Sunshine Hotel’s success and ensuring that all clients, customers, and visitors experience the warm, professional, and efficient service that your organization is known for.

I look forward to the opportunity to meet and discuss how my skills and experience can benefit your team. Thank you for considering my application.

Henry Smith

[Typed Name]

Entry-Level Receptionist Cover Letter (No Experience)

When you’re just starting your career or transitioning into a new field, writing a cover letter for an entry-level position can be a bit daunting. Create a cover letter that demonstrates your potential and readiness to embark on a successful career as an entry-level receptionist.

Samantha Brown 789 Elm Street New York, NY 10001 [email protected] (123) 456-7890

Mr. James Anderson General Manager Downtown Plaza  123 Hospitality Way New York, NY 10002

Dear Mr. Anderson, 

I am excited to apply for the receptionist position at Downtown Plaza, as listed on your website. As a recent graduate, I am eager to translate my academic experiences and inherent skills into a real-world setting, and I am confident that this role provides the perfect opportunity to do so.

My academic journey has equipped me with a strong foundation of skills that are directly applicable to this position. For instance, my major in Communication Studies has honed my interpersonal and verbal communication abilities, which are crucial in creating a welcoming environment for visitors and staff alike.

In my final year of study, I was elected as the Secretary of the Student Council, where I was responsible for managing correspondence, organizing meetings, and maintaining records. This role required me to develop strong organizational skills and an attentive eye for detail, both of which are critical for managing the front desk efficiently.

Moreover, my part-time job as a customer service representative at a call center company has reinforced my ability to handle tasks in a fast-paced environment and has also highlighted the importance of maintaining a friendly and approachable demeanor at all times. I believe these experiences align well with the qualities needed for a successful receptionist.

I am enthusiastic about the opportunity to provide exceptional customer service at Downtown Plaza. I am confident that my combination of interpersonal skills, organizational abilities, and dedication to customer service will enable me to excel in this role.

Thank you for considering my application. I look forward to the opportunity to further discuss how my background and skills would make me a strong fit for your team at Downtown Plaza.

Best regards,

Samantha Brown [Typed Name]

Related Article: Check out sample cover letter without experience – steps and sample.

Front Desk Receptionist Cover Letter

Be aware that every front desk receptionist role can have its distinct characteristics. While this cover letter is a comprehensive tool, it’s vital to remain adaptable, taking into account the particular needs and culture of the front desk or company you are applying to.

Amy Davis 456 Oak Lane Chicago, IL 60601 [email protected] (402) 123-4567

Mr. Michael Johnson Front Desk Manager Metroview Suites 789 Hospitality Street Chicago, IL 60602 Dear Mr. Johnson, 

I am writing to express my strong interest in the front desk receptionist position at Metroview Suites. My passion for providing top-notch customer service, coupled with my robust organizational skills, makes me a compelling candidate for this role.

As a recent graduate with a degree in Hospitality Management, I have developed a solid foundation in customer service and organizational skills. In my prior role as a receptionist at a busy dental office, I managed appointments for over 30 patients daily, ensuring the smooth operation of the front desk with minimal wait times. My ability to handle multiple tasks efficiently and maintain high levels of customer satisfaction was instrumental in improving the clinic’s customer satisfaction ratings by 15%.

Furthermore, my part-time role as a customer service representative at a busy café allowed me to serve over 100 customers daily. This experience not only honed my ability to perform under pressure but also improved my problem-solving skills, as I often had to quickly resolve customer-related issues.

I am eager to bring my commitment to customer satisfaction and demonstrated skills in communication and organization to Metroview Suites as your front desk receptionist. I am confident that my friendly and professional demeanor, coupled with my track record of improving customer service efficiency, will make a positive impact on visitors and staff.

Thank you for considering my application. I am excited to discuss how my skills, dedication, and achievements can contribute to Metroview Suites’s continued success.

Amy Davis [Typed Name]

Medical Receptionist Cover Letter

In your pursuit of a role as a medical receptionist , your cover letter plays a vital role in your initial interaction with prospective healthcare employers. This essential document offers you the chance to introduce yourself, highlight your qualifications, and convey your sincere dedication to contributing to the healthcare team.

Alicia Martinez 789 Oak Street Chicago, IL 60601 [email protected] (138) 765-4321

Dr. Sarah Davis Hillside Medical Clinic 123 Health Lane| Chicago, IL 60602

Dear Dr. Davis, 

I am writing to express my strong interest in the medical receptionist position at Hillside Medical Clinic, as advertised on Indeed. With a background in healthcare administration and a passion for providing top-quality patient care, I am confident that my skills and commitment align perfectly with the high standards upheld by your healthcare facility.

In my previous role at XYZ Healthcare, I managed a high volume of around 100 patient appointments daily, maintained accurate records of over 5,000 patients, and was instrumental in reducing patient wait time by 20% through efficient scheduling and coordination. My proficiency in using Electronic Health Record (EHR) systems ensured a 99% accuracy rate in data entry, upholding patient confidentiality and data accuracy.

I am eager to bring my keen attention to detail and excellent organizational skills to Hillside Medical Clinic’s commitment to delivering outstanding patient care. My communication skills and friendly demeanor have always allowed me to interact positively with patients, demonstrated by a consistent patient satisfaction score above 90%.

Thank you for considering my application. I am excited about the opportunity to support Hillside Medical Clinic’s mission and patient-focused values and contribute towards enhancing the patient experience.

Alicia Martinez [Typed Name]

Hotel Receptionist Cover Letter

Individuals aiming to join a luxury hotel, a boutique inn, or a well-known chain, should know that a cover letter is an opportunity to convey dedication to delivering exceptional guest experiences. Your cover letter should address the recipient, express your passion for the role and the organization, showcase your relevant skills, and more.

Jane Doe 789 Resort Way Miami, FL 33101 [email protected] (321) 765-4321

Mr. David Williams General Manager Seaside Retreat Hotel 123 Coastal Drive Miami, FL 33102

Dear Mr. Williams 

With a passion for providing exceptional guest experiences and a proven track record of efficient service, I am writing to express my strong interest in the hotel receptionist position at Seaside Retreat Hotel, as advertised on Monster.

In my past role as a receptionist at a busy 4-star hotel, I was responsible for managing over 150 guest check-ins per week. Despite the high volume, I maintained a professional and welcoming demeanor, ensuring all guest inquiries were addressed promptly and any issues were swiftly resolved. My commitment to excellent customer service was reflected in a 20% increase in guest satisfaction scores during my tenure.

Seaside Retreat Hotel’s stellar reputation for outstanding management and customer service resonates with my own values and commitment to providing remarkable hospitality experiences. I am excited about the potential to contribute to your hotel’s continued success and help create an inviting and organized front desk environment for your guests.

Thank you for considering my application. I look forward to the opportunity to further discuss how my skills, experience, and dedication to outstanding service can enhance the guest experience at Seaside Retreat Hotel.

Jane Doe [Typed Name]

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Receptionist cover letter example

Rise above the competition

The power of a story.

From schools and hospitals to law firms and small businesses, receptionists are the face of many institutions that make everyday life possible. Landing a one-of-a-kind receptionist position that opens doors to a fulfilling career is a competitive pursuit. A great receptionist cover letter can help convince an employer that you’ve got the right mix of skills and personality to get the job done. 

Receptionists greet guests, answer phones and help with an organization’s planning and internal affairs. Not only is this position a great asset to the company, receptionists also have unique advancement opportunities, both in the administrative field, and also within the industry where they work. In order to win that type of job, a top-notch resume is only part of the equation. 

Resume.io has an entire collection of tools and tips designed specifically for landing a job as a receptionist. Our resources include an extensive collection of occupation-specific writing guides and corresponding cover letter examples. We also offer resume writing tools, informative blogs and field-tested templates to help you create both types of job application documents.

This guide, along with an effective receptionist cover letter example. will:

• Explain the purpose and strategies of a strong cover letter
• Recommend the best format for a receptionist cover letter and components it should include
• Advise how to maximize the impact of each receptionist cover letter section: header, greeting, introduction, body and conclusion
• Dive into the psychological power of storytelling to help you land your dream job
• Help you avoid common mistakes to make sure you stand out from the competition.

Primary purpose of a receptionist cover letter

Before you can write a great cover letter of your own, it’s helpful to understand what a high-quality cover letter looks like and how it can increase the odds of landing your dream position. Before an employer ever invites you in for an interview, a cover letter gives you a chance to introduce yourself. This document doesn’t replace a resume, but complements it by explaining your strongest personality traits and skills, your previous successes and the added value you could bring to this new role. 

Do you have a mysterious gap in work history? Did your leadership experience change how you view team collaboration? Did your previous job in a different industry leave you with the perfect skills for this one? Your cover letter is the chance to offer a more complete picture of who you are and what has shaped you. Generally speaking, a cover letter consists of 200 to 400 words, or no more than one page. Sticking to this length limit helps to keep your message concise and focused. The goal is to keep the reader’s attention and leave them wanting to get in touch for more information. 

Now that we generally understand what a cover letter does, it’s time to take a look at why this is such a valuable tool in the application process. We’ve all stumbled across an application that asks for a resume but doesn’t specifically mention a cover letter. Does that mean you should just save yourself the trouble and submit the application without one? NO! In fact, that would be a big mistake.

According to 2018 data from job board Ziprecruiter, the average receptionist job received 97 applications and the average administrative assistant position received 113. Talk about competition! 

Don’t be discouraged, though. A strong cover letter can quickly make you stand out from all the candidates who didn’t invest time in theirs, or didn’t submit one at all. You’ve got the tools to go further and land the job you want.

Today’s job market is fiercely competitive — even more so for receptionists, secretaries and other administrative professionals. Each one of your application materials is another opportunity to convince an employer that you stand out from the competition. Why would you throw one of those chances away? What’s more, your cover letter serves your application in ways a resume cannot. While the profile section gives you one paragraph to show off your personality and personal perspectives, the rest of the document can blur together as a dry collection of titles and dates. Your cover letter, on the other hand, is a chance for you to tell your story — one in which you’re the perfect fit for the company you’re applying for. 

Make it personal

To ensure that you get the maximum effect from your cover letter, you’ll need to tailor it to each and every position that you apply for. For starters, you’ll need to get a feel for the hiring organization, its tone and the self-image it strives to present. The employer's website, notably the “About Us” section, is a great place to start. You can also take into account the company's visual styling — fonts, logos and colors can all give a sense of how seriously the branded elements are taken.

Your cover letter shouldn’t make you sound like a crazy fan, but emulating the company’s professional tone can help give the impression that you’re a great fit. The body of your letter can incorporate skills and goals from the job description, and you may choose to use a template or formatting consistent with the company’s self-image. All of these small details work together to show that you’ve done your homework and you’re seriously interested in being part of the team.

If you’re looking for additional inspiration for cover letter writing, you can check out our related administrative cover letter examples:

• Customer Service Representative cover letter sample
• Administrative Assistant cover letter sample
• Office Administrator cover letter sample
• Office Assistant cover letter sample
• Personal Assistant cover letter sample
• Office Manager cover letter sample
• Administrative Officer cover letter sample
• Secretary cover letter sample
• Call Center cover letter sample
• Administrative cover letter sample
• Front Desk Receptionist cover letter sample
• Virtual Assistant cover letter sample

Best format for a receptionist cover letter example

Some people dread the cover letter writing process because they feel it lacks a clear framework. Luckily, you’ve got the secret map. In this chapter, we break down the most common parts of a cover letter into easy-to-follow steps to save you time and frustration. These sections are the same across almost all industries. 

The format of your receptionist cover letter should include these key components:

• The cover letter header
• The greeting
• The introduction
• The cover letter body
• The conclusion
• The signature.

You can get even more detailed information about each of these sections along with free example sentences in this comprehensive guide on cover letters.

Here is exactly how you can write a cover letter that will stand out from the crowd, and help you land that interview.

Cover letter header

The primary function of your receptionist cover letter header is simple yet essential: to make sure that everyone who comes in contact with the document knows it belongs to you. 

In the rare case that you are required to send an application by mail, you’ll want to top your document with a formal letter heading. For online applications, however, you should reserve your header for just the necessary information — usually your name, phone number and other contact details. That way, no matter which desk your letter lands on, the person reading it knows how to get in touch. 

Align document styles

Not only does your cover letter header serve a valuable purpose in identifying your document, it also plays a role in formatting. This is the one place on your cover letter where you have the option to use color, strong text styles or other flourishes. You should, of course, let the visual identity of the prospective employer company, and the industry as a whole, guide your creative choices. 

If you’re not a graphic designer, a cover letter template can help you strike the right balance of visual appeal and professionalism.

Additionally, you can present an even more polished look by keeping your formatting consistent between the headers of your resume, cover letter and any other application materials you submit. This attention to detail shows an employer that you are precise and organized — great attributes for receptionists to have.

The goal of the cover letter header: Keep your name and contact information at the hiring manager’s fingertips, with an added touch of professional and appropriate formatting. 

Cover letter greeting

Although just a few words long, your cover letter greeting sets the tone for the entire letter to follow. As a receptionist, your greeting might change depending on the industry in question. You can use the company’s own language to gauge just how casual to go, but we recommend erring on the side of professionalism if you’re not sure. “Dear” followed by a salutation and last name is the most universally-applicable greeting. “Hi” or “Hello” might be suitable for companies with a more casual or youthful vibe, especially if your cover letter is sent in the body of an email. 

The difference a name can make

It’s been well documented that hearing our own name elicits a positive neurological response. Use this scientific finding to your advantage by including the name of the hiring manager in your cover letter greeting. In fact, employers often make it easier for you to do that by including the name of the responsible person on the job posting or on their website. 

Beyond the scientific evidence, using the hiring manager’s name is a great way to establish rapport and a personal connection right from the start. However, some organizations are simply too large for you to find out who might be reading your letter. In that case, try to avoid the impersonal and outdated “To Whom It May Concern.” Some form of the company’s name followed by hiring manager or even a collective noun like “team” can work well instead.

The goal of the cover letter greeting: Address the reader in a polite and respectful way, and set the tone for the rest of the letter.

Dear Mr. Loxley,

Cover letter introduction

A great introduction can make the difference between a job-landing receptionist cover letter and one that lands in the bin. This is the moment to hook your reader and entice them to continue. You might opt for an anecdote or another energetic statement, but the key is to grab attention while establishing your professional tone. 

The goal of the cover letter introduction: Introduce your letter in a strong and captivating way that encourages the reader to continue into the body section.

Having worked as a part-time public relations receptionist for the past three years, I understand that every campaign starts with an emotional connection.

Cover letter middle section (body)  

The body of your receptionist cover letter can be one of the most challenging parts to write, but it doesn’t have to be. One option is to break the body into two parts. 

In the first part, you’ll talk about your previous successes and milestones, and how your unique perspective and skillset brought you to those places. In each example, the STAR acronym is useful to remember this method for laying out: the s ituation, the t ask, your a ction and the positive r esult it brought.  

In the second part of your cover letter body, discuss your greatest strengths as they relate to the position at hand. Here, you can dive into your ability to add value to the prospective employer. 

The goal of the cover letter body: Highlight your greatest achievements, along with your top skills and personality traits as they relate to the specific receptionist role you’re applying for.

The moment someone enters our office, it is my duty to ensure that they are not distracted from that creative state of mind by a double-booked meeting room, misdirected call or apathetic attitude. If I can, I aim to maintain their state of flow by offering some pleasant politics-free chat or giving them an honest opinion on the latest promotional idea. My job is to help keep their ideas flowing by providing professional and efficient assistance however I am able. I type at 90 wpm, am used to routing 250+ calls a day, and greet up to 80 daily visitors with a warm and accessible attitude. At the reception desk, you never quite know what might be asked of you. But in light of my career goal to enter the PR profession after my studies, I go the extra mile whenever possible:

• Organized accommodation and travel for 60 press trips (40+ journalists each time)
• Collate daily press clippings from 35 news outlets, as required to prepare client presentations.
• Maintain editorial, conference and press calendars and updating database.
• Coordinate employee input for social media platforms and tracking engagement.  

The people who walk into my reception area (or who call on the phone) are my absolute priority for as long as they need me, but I believe that a PR receptionist can offer more.

Cover letter conclusion and signature

Once you’re sure you’ve knocked the body section out of the park, you’ll probably have the urge to finish the letter with something like “ So just hire me! ” Don’t do that. It doesn’t work; we promise. 

However, there is one professional way to close off your receptionist cover letter by encouraging an employer to get in touch. It’s called a call to action. This sentence or two invites hiring managers to continue the conversation and gives them a way to get in touch. You might consider thanking them for their consideration or signing off simply with “Sincerely,” “Best” or “Best Regards.” Just make sure to continue the professional tone from beginning to end. 

The goal of the cover letter conclusion: convey your enthusiasm for the receptionist job and employer by creating an effective call to action, and finish on a positive and professional note. 

I have long followed Imagazine PR’s success on social media and I would love the opportunity for an interview to see whether we have that special connection. I sense that we might. Sincerely, Ella Walton

Writing psychology — receptionist cover letter tools and strategies

No matter what industry you work in, you know you can expect some similar tasks in your role as a receptionist. Employers know that, too. That’s why they’re looking for some key traits in candidates for this position.

• Professional decorum: A receptionist is an outward-facing role. Employers expect great communication skills and a friendly and helpful disposition to make a great first impression with clients. When dealing with other office staff, receptionists should also carry themselves professionally and respectfully.
• Customer service: A receptionist must handle a variety of client needs quickly and efficiently. From handling visitors to fielding calls, every task should be done with the understanding that clients make the business run.
• Organization: Much of a receptionist’s day-to-day work includes organizing paperwork, office supplies, handling staff events and client documents. Front desk receptionists with the right organizational skills to stay on top of an endless stream of tasks will quickly prove their value to the company.
• Hard skills: No longer are receptionists just note takers and phone answerers. Today’s receptionists are required to understand a business’s goals and operations. They use the appropriate tools like phone systems and Microsoft Office software, tools and equipment to carry out their job effectively. Medical receptionists may be proficient using electronic health records, billing or appointment booking software.

We can all recall favorite stories. Maybe it’s a fictitious movie plot or the most hilarious thing that happened to you in college. Maybe the story isn’t even your own, but something you once heard that still cracks you up every time it pops into your head. 

It’s no mystery that humans love a good story. In fact, neuroeconomist Paul Zak has spent years researching the effects a great tale has on our brains. When we hear a good story, we produce neurochemicals that increase our sense of empathy and encourage us to cooperate and help others. Advertisers have long understood this phenomenon and have used it to create an emotional response that encourages customers to buy their products (think of a funny or heartfelt commercial, for example). During the job search, YOU, too, have something to sell — your skills, personality and work experience as a receptionist. You can use the power of storytelling to stand out from other applicants who are also qualified to file documents and greet clients. 

Think about a time when you made a real difference for a customer. Did you ever go above and beyond your duties to help solve a problem or to help someone? Did you help your boss excel during a big presentation, and were those efforts appreciated? Did you handle an internal issue discreetly and effectively? Did you develop a tradition to boost morale? 

Your story doesn’t have to be a life-changing event. Even little gestures can show how you care, not just about your duties, but also the team that you work with and the clients that you serve. Remember, the goal of your story is to show the employer you are kind-hearted, organized and determined, not just because you say so, but because you’ve proven it. 

The power of liking

As a receptionist, you’re qualified to work in a variety of industries and companies. One psychological principle that can help you win favor with an employer is the power of liking. We are more likely to accept and help people who share commonalities with us. 

You can put this into practice by explaining your personal motivations to work in a company or industry. For example, maybe you’ve always been attracted to this music media company because you’re a lifelong pianist. Perhaps your years of experience in two medical-related jobs have given you a great appreciation for the pharmaceutical industry. Showing potential employers why their operation interests you is a great way to align yourself with the company mission and values.

Common mistakes to avoid in a receptionist cover letter

To maximize your chances of success, use these cover letter tips to avoid the most common pitfalls tripping up other candidates for receptionist positions:

• Generic letters: It might seem easy to write one catch-all cover letter and change the greeting each time you submit. But be warned: Hiring managers can spot this from a mile away. A genuine effort to connect with the company will go a long way in making a positive impression. That means tailoring your cover letter to the receptionist job description each and every time you apply.
• Confidential information: Receptionists have access to a lot of private information, whether that be about the boss, the company or its clients. While some of that might make for an exciting anecdote, it’s imperative that you leave out any confidential or damaging information about a previous employer in order to remain trustworthy in the eyes of a hiring manager.
• Grammar or formatting errors: As a receptionist, typos and grammar errors make you look sloppy, as if you don’t have the attention for detail that you claim to have. You can easily avoid these mistakes by using a spell checker and having a friend proofread your cover letter before you submit. As for formatting, your visual impression is highly important. A professional formatting tool can make sure you strike the right balance.
• The wrong tone: Receptionists should be proud of the work that they do while understanding that they are a supporting role. Your tone should convey that you’re an enthusiastic team player without giving the impression that you intend to shake up the company with your strong leadership skills. You should also match your writing style to the way the company talks about itself in terms of formality or familiarity.

Key takeaways for a receptionist cover letter

• A great receptionist cover letter is a key component of a stand-out job application. Maximize your chances of success by tailoring it to each industry and position you intend to work in.
• While a cover letter has plenty of room for your own creativity and style, make sure to follow the standard structure so as not to confuse a potential employer.
• As a receptionist, professional decorum and customer service skills should be conveyed throughout your cover letter by using illustrative facts and figures.
• A concise, yet attention-grabbing story can help you build empathy with the reader and encourage them to give you a chance.
• Formatting is the first thing a reader takes in, so make sure to get the visuals just right. A professional template can take care of this quickly.

Now it’s time for you to continue your professional journey. With resume.io’s cover letter builder and cover letter templates, you can create a professional cover letter that lands you a terrific receptionist position in no time.

Free professionally designed templates

Receptionist cover letter examples

You’re excited to start a new receptionist role, but there’s one key thing standing in the way. Your application.

If you need a little guidance when writing your cover letter, you’ve come to the right place.

A strong cover letter could be all that stands between you and another candidate.

So we’ll teach you how to impress the recruiter with our top tips and receptionist cover letter examples below.

CV templates 

Receptionist cover letter example 1

Build your CV now 

Receptionist cover letter example 2

Receptionist cover letter example 3

These Receptionist cover letter examples provide you with some guidance and inspiration for writing a cover letter that gets noticed and ensures your CV will get opened.

But if you really want to master the art of writing a winning cover letter , then follow our step-by-step cove letter writing guide below.

How to write a Receptionist cover letter

Here’s a simple process to write your own interview-winning cover letter.

Write your cover letter in the body of an email/message

When you send a cover letter with a job application, you should always write your message into the body of your email – or the body of the messaging system if you are sending via a job website.

Why do this?

Simply because you want to get your message seen as soon as the recruiter opens your application.

If you attach the cover letter as a separate item, this means the recipient will have to open it before they can read it – slowing down the process and potentially causing frustration along the way.

So, write your cover note in the body of your email/message to ensure you make an instant connection with the reader.

Start with a friendly greeting

To kick your cover letter off, start with a friendly greeting to build rapport with the recruiter instantly.

Your greeting should be personable but professional. Not too casual, but not too formal either

Go with something like…

• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid old-fashioned greetings like “Dear sir/madam ” unless applying to very formal companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

Once you have opened the cover letter with a warm greeting, you need to explain which role you are interested in.

Sometimes a recruitment consultant could be managing over 10 vacancies, so it’s crucial to pinpoint exactly which one you are interested in.

Highlight the department/area if possible and look for any reference numbers you can quote.

These are some examples you can add..

• I am interested in applying for the role of Receptionist with your company.
• I would like to apply for the role of Sales assistant (Ref: 40f57393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advert for an IT project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The sole objective of your cover letter is to motivate recruiters into to opening your CV. And you achieve this by quickly explaining your suitability to the roles you are applying for.

Take a look at the job descriptions you are applying to, and make note of the most important skills and qualifications being asked for.

Then, when crafting your cover letter, make your suitability the central focus.

Explain why you are the best qualified candidate, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider you for the job.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To finish off your cover note, add a professional signature to the bottom, stating your important contact details and information.

This not only provides recruiters with multiple means of contacting you, but it also adds a nice professional appearance to the cover letter, which shows that you know how to conduct yourself in the workplace.

Include the following points;

• A friendly sign off – e.g. “Warm regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Aaron Smith Customer service professional 075557437373 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application, you can save it within your email drafts, or on a separate document that you could copy in.

What to include in your Receptionist cover letter

So, what type of information should you write about in your Receptionist cover letter?

The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.

• Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
• Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
• The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
• Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
• Your availability – When will you be able to start a new job ? Check your current contract to find out your notice period if you are in a position already.

Receptionist cover letter templates

Copy and paste these Receptionist cover letter templates to get a head start on your own.

Hi Courtney,

I am writing to apply for the Receptionist job at Park Leisure Centre. With 3 years of experience in customer service roles, I possess the essential skills, such as cash handling, inventory management, and customer service, to ensure a welcoming and organised reception area.

During my current job at Waitrose, I interact with hundreds of customers per shift in an efficient and friendly manner, answering questions and recommending products which demonstrates my excellent communication skills. Moreover, my part time job as a Retail Assistant at T S Bryson further honed my POS system expertise and customer service skills. During this role I successfully designed a ‘Locals’ loyalty card, which increased customer return rates by an impressive 25%.

I am eager to bring my attention to detail and friendly demeanour to the reception role at Park Leisure Centre and I am available for an interview at your earliest convenience.

Kind regards,

Tiffany Saunders

Dear Hilary,

I am writing to express my interest in the Receptionist position at Park Surgery. With over 10 years of experience providing exceptional clerical support and customer service in both NHS GP practices and hospital clinics, I am confident in my ability to add value to your reception team.

During my tenure at St Mary’s Surgery, I effectively streamlined patient communications by introducing SMS appointment updates and confirmations, resulting in a 34% reduction in daily calls. I have excellent proficiency in Microsoft Office and BEAM and my keen attention to detail enabled me to redesign the online booking system, reducing booking errors by an impressive 28%. At Southampton General Hospital, I managed the daytime and out-of-hours reception desk in the Orthopaedic clinic, independently overseeing purchase orders and e-booking systems. With my extensive knowledge of patient confidentiality and GDPR compliance, I am well-prepared to contribute to the success of your medical team.

I am eager to discuss how my skills align with the needs of the surgery in person and am available for an interview at your earliest convenience.

Jacob Silva

I am thrilled to apply for the Head Receptionist position at Ocean Hotel. With 20 years of experience in the luxury hotel industry, my expertise in providing exceptional customer service, coordinating bookings, and resolving guest inquiries, make me an ideal fit for this role.

During my latest role at The Grand Hotel, I served as the first point of contact for over 10,000 guests per year, offering exemplary customer service in both English and French. My commitment to guest satisfaction earned me an impressive average CSAT score of 9.8 out of 10 for four consecutive years.

Additionally, I am experienced in independently covering the front desk as well as training junior receptionists to a high standard. My proficiency in handling cash and credit transactions, along with my experience as a Security and Fire Warden, further enhances my suitability for this role. Moreover, my fluency in French and excellent guest satisfaction scores reflect my dedication to providing an exceptional guest experience.

I am excited about the opportunity to contribute my skills to the esteemed team at Ocean Hotel, and I am available for an interview at your convenience.

Katie Conran

Writing a strong attention-grabbing cover letter is a vital step in landing a good Receptionist job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

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5 Front Desk Receptionist Cover Letter Examples in 2024

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One of the best ways for businesses to optimize the customer experience is to ensure a friendly and helpful atmosphere the moment they walk through the door. It’s why excellent receptionists like you are needed to welcome guests, answer questions, and manage schedules.

But can you create a cover letter to complement your front desk receptionist resume and show why you’re the best fit to manage the front desk at every company you apply to?

With your cover letter being the opening greeting to hiring managers, it’s important to put your best foot forward, just like when customers walk in. We’re here to help with our front desk receptionist cover letter examples and free cover letter builder that’ll provide a great structure for you to follow.

Front Desk Receptionist Cover Letter Example

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Copy this text for your front desk receptionist cover letter!

123 Fictional Avenue San Diego, CA 94101 (123) 456-7890

November 10, 2023

Abigail Clark Sysco Corporation 123 Fictional Lane San Diego, CA 94101

Dear Ms. Clark:

My inspiration was ignited by Sysco Corporation when I explored your awe-inspiring ability to seamlessly bridge the gap between food producers and consumers on a global scale. My objective as a front desk receptionist extends beyond the tangible as I aim to create an unforgettable first touchpoint for visitors, fostering an inviting atmosphere that reflects Sysco’s admirable reputation in the industry.

I’ve been at the heart of the action at Courtyard by Marriott San Diego Old Town, managing an array of phone systems. This is a high-volume establishment with an average weekly customer count exceeding 1,278. Using Avaya and Cisco phone systems, I help boost call routing efficiency by 22%.

Further, at Bair Financial Planning, my competence in Outlook aided in streamlining the firm’s email correspondences and scheduling, resulting in a 28.4% spike in productivity within our team.

As a records management intern at the San Diego City Hall, I focused on implementing digitized data entry and record-keeping techniques using database software like MySQL. The system improved document accessibility, cut down retrieval time by approximately 33.8%, and streamlined the city hall’s general operations.

Enthralled by Sysco’s commitment to fostering the highest quality of global food services, I look forward to discussing my application further. Thank you for your time.

Enclosures: Resume Application 2 letters of recommendation Academic transcript

Why this cover letter works

• Emulate how Amara paints a picture of how she intends to sculpt the front-desk experience at Sysco Corporation. “Creating memorable impressions that encapsulate the company’s spirit” will no doubt resonate with the potential employer on a deeper level.

Pair Your Cover Letter with a Matching Front Desk Receptionist Resume

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Front Desk No Experience Cover Letter Example

Copy this text for your front desk no experience cover letter!

Dear Mr. Lee

Inspired by Nationwide Hotel and Conference Center’s commitment to providing guests with memorable experiences, I’m eager to channel my skills toward creating an outstanding sense of hospitality as your new concierge assistant. The prospect of facilitating unique interactions for each guest and understanding their personalized needs is an experience I deeply value.

During my hospitality management studies at Columbus State Community College, I secured an intern position with Hotel Leveque. My principal role involved managing reservations and enhancing the dining experience for guests using OpenTable. I spearheaded a seamless reservation process that expanded dining reservations by 17%. In addition, advocating the incorporation of local culinary delights into our menu contributed to our regular culinary events that proved very popular with our guests.

My hands-on event management experience further solidified my communication etiquette skills during the renowned WonderBus Music & Arts Festival, a significant annual event in Columbus. This role required me to manage ticketing and reservations for thousands of attendees. Efficiency and attentiveness were key, leading to my successful contribution to an attendee turnaround increase of 22%.

Problem escalation and follow-up skills came into play during my tenure as a committee member for my college’s student council. Here, I expertly handled various student issues, bridging gaps, mitigating disputes, and organizing well-received campus events. These continuous engagements fostered a surge in dispute resolution rates by 29%.

I’m confident that my diverse experiences, coupled with my dedication to excellent guest services and proficiency in industry-relevant tools, make me an ideal candidate for the concierge assistant role at Nationwide Hotel and Conference Center. Looking forward to discussing how my unique skills and genuine passion can contribute to enhancing your esteemed property’s guest experiences. Thank you for your consideration.

• Just like Leo narrates his internship at Hotel Leveque, show how the experience solidified your transferable skills such as reservation management, communication skills, problem-solving, and/or multi-tasking, which are absolute gems for front desk operations.

Front Desk Representative Cover Letter Example

Copy this text for your front desk representative cover letter!

123 Fictional Avenue Lacey, WA 38101 (123) 456-7890

March 15, 2024

Elena Martinez National Vision 678 Fictional Lane Lacey, WA 38101

Dear Ms. Martinez:

As National Vision seeks a dedicated and skilled front desk representative with a customer-centric approach, I am excited to bring my strong interpersonal skills and commitment to quality service to contribute to your team. My problem-solving capabilities, aptitude for organization, and extensive knowledge in client-facing roles make me an ideal candidate to elevate the standards of your front desk operations.

At Super 8 Lacey, I managed transactions worth over $5,638 weekly and reduced guest wait times by streamlining check in and check-out procedures—an experience that aligns with your need for a smooth flow of customers. My proficiency in tools like Trello and ResNexus has improved team efficiency and minimized booking errors. These skills, coupled with my knowledge of Microsoft Office Suite and QuickBooks, position me as a strong candidate to manage the reception area, handle incoming calls, and maintain office supplies inventory.

My experience at Pioneer Family Practice and H&R Block involved managing 1,620+ vital client records annually, enhancing customer engagement by implementing a new feedback system that improved customer satisfaction, and providing exceptional service. This track record is a testament to my strong organizational skills, keen attention to detail, and unwavering commitment to exceptional customer service.

I am eager to bring my background in efficient administrative assistance, customer service acumen, and proficiency in relevant software to your esteemed company. I welcome the opportunity to discuss how my experience, skills, and dedication can contribute to your company’s continued success and growth. Thank you for considering my application.

• For example, describe using Microsoft Office Suite for drafting documents, managing spreadsheets, and handling communications. Perhaps you’ve used QuickBooks for monetary operations like maintaining accurate billing records and processing invoices. ResNexus, synonymous with reservation management, is a worthy mention, too.

Front Desk Agent Cover Letter Example

Copy this text for your front desk agent cover letter!

123 Fictional Avenue Denver, CO 87101 (123) 456-7890

Mathew Patel Aloft Denver Downtown 456 Pretend Avenue Denver, CO 87101

Dear Mr. Patel:

Upon discovering the front desk agent opportunity at Aloft Denver Downtown, I was immediately drawn to your pronounced commitment to providing a personalized and innovative guest experience, as evidenced by the glowing reviews from your clientele. The way Aloft Denver Downtown not only accommodates but anticipates the needs of each guest resonates deeply with my approach to customer service.

At Wisdom Dental and Crunch Fitness, I delivered exceptional customer service to 1,200+ guests and managed multi-line phone systems handling up to 57 calls per day. In addition, I collaborate effectively with team members to resolve issues promptly at H&R Block, leading to a 32% decrease in customer complaints. I have been recognized for my dedication to customer satisfaction, most notably with an employee of the year award at Crunch Fitness.

Your job description highlights the importance of meticulous attention to detail, the capability to multi-task, and the ability to maintain a positive attitude and willingness to learn—qualities that resonate with my professional journey. At Aloft Denver Downtown, I am particularly drawn to this opportunity because of my desire to bring my seasoned expertise to a reputable hospitality brand known for its commitment to guest satisfaction. My track record includes improving customer service satisfaction ratings by 2.4 stars on a scale of 0 to 10 at my previous positions.

Just as a well-orchestrated symphony captivates its audience, I strive to harmonize my skills and dedication to ensure each guest’s experience is nothing short of spectacular. I look forward to discussing how my background, skills, and enthusiasm can translate into memorable stays for your guests, fostering loyalty and excellence synonymous with your brand.

Laura Williams

• Another approach would be recognizing a hospitality award the company received recently. Of course, getting this right demands a little bit of research in the restaurant’s website or unearthing a recent press release.

Hotel Front Desk Cover Letter Example

Copy this text to your hotel front desk cover letter!

123 Fictional Avenue Nashville, TN 37201 (123) 456-7890

Henry Robinson Omni Nashville Hotel 123 Fictional Lane Nashville, TN 37201

Dear Mr. Robinson,

As a passionate traveler interested in creating unforgettable guest experiences, I thoroughly enjoy exploring new destinations and immersing myself in local culture. When I’m not assisting customers in my current role within the hospitality industry, I relish the opportunity to uncover hidden gems in Nashville’s vibrant community. This is precisely why I’m thrilled at the prospect of joining Omni Nashville Hotel as your next guest service representative.

I honed my proficiency in Opera PMS as a front desk associate at Best Western Brentwood, ensuring seamless guest check-ins and personalizing room preferences for our diverse clientele. This involved implementing an efficient email management system, which reduced the average response time by 18%, subsequently increasing guest satisfaction by 12%. Additionally, my expertise in phone systems and etiquette allowed me to seamlessly handle a high volume of calls, achieving a call resolution rate of 91%.

At Marriott Nashville Vanderbilt West End, I took the lead on guest issue resolution and collaborated with various departments to devise solutions that exceeded guest expectations. This cross-departmental initiative successfully improved problem resolution metrics by 9% and resulted in increased positive guest reviews.

In my current role at Holiday Inn Nashville Vanderbilt, I have been instrumental in upselling guest services and local attractions, generating an additional revenue stream of 23% during my time there. My advanced knowledge in using crucial hospitality tools, like OPERA, complemented by my passion for guest satisfaction, was central to these results.

My extensive experience, dedication to exceptional guest service, and proficiency in the required tools make me an ideal candidate for the guest service representative role at Omni Nashville Hotel. I eagerly look forward to discussing how my skill set and passion can contribute to elevating the guest experience at your esteemed property.

• Such adventurous spins don’t just present you as an exciting individual that’s easy to work with. They also underscore your love for the hospitality industry, which could translate into better guest experiences. Subtle casualness is acceptable here.

Related cover letter examples

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• Receptionist
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How to Make the Right Impact with Your Front Desk Receptionist Cover Letter

You’re probably familiar with how companies tailor customer service efforts to meet specific needs based on their target market. To optimize your front desk receptionist cover letter, showcase how you fit the culture they want to achieve.  

Review the job description for each company you apply to and tailor your cover letter accordingly. For example, while applying for a medical receptionist role, you may want to emphasize abilities in confidentiality and quickly processing requests during emergencies.

Catch the hiring manager’s attention with the intro of your front desk receptionist cover letter

Remembering clients’ names while greeting them at the front desk creates a personable experience that makes a big impact. Fortunately, with your cover letter, you have a leg up. There’s a good chance you’ll find a hiring manager’s name listed in the job description or on the company website, so greet a specific person by name whenever possible. 

Once you get into the opening paragraph, it’s essential to show why your job skills best fit the company’s needs and mission. For example, while applying to a hotel receptionist role, you could explain how you’ll use your abilities in solution-focused customer service to achieve the company’s goal of a customer experience that keeps visitors coming back.  

The example below doesn’t do a great job creating that attention-grabbing opening since the applicant doesn’t explain specific skills that will make them a great fit for a front desk receptionist or how they fit the company’s mission. 

Need more details with this one!

I saw your front desk receptionist job opening and would be excited to work for your esteemed company. I believe my previous experiences will make me a great fit.

The following example better shows how the applicant will create the inviting atmosphere and consumer experience Sysco Corporation wants to achieve.

An opener creating a memorable impact!

Dear Ms. Clark,

My inspiration was ignited by Sysco Corporation when I explored your awe-inspiring ability to seamlessly bridge the gap between food producers and consumers on a global scale. My objective as a front desk receptionist extends beyond the tangible. I aim to create an unforgettable first touchpoint for visitors, fostering an inviting atmosphere that reflects Sysco’s admirable reputation in the industry.

Stand out with the right details in the body of your front desk receptionist cover letter

In the body of your cover letter, you’ll want to provide more details about how you implement skills like managing multi-line phones or scheduling appointments in Calendly based on each job’s needs.

To do that effectively, showcasing examples with metrics will help you stand out. For example, how you boosted customer satisfaction scores or improved email response times for customer requests.

A great body paragraph with receptionist skills and metrics!

I’ve been at the heart of the action at Courtyard by Marriott San Diego Old Town, managing an array of phone systems. This is a high-volume establishment with an average weekly customer count exceeding 1,278. Using Avaya and Cisco phone systems, I help boost call routing efficiency by 22%.

Secure the interview with the closing of your front desk receptionist cover letter

As you close out your cover letter, consider how you end customer interactions to ensure repeat business. You likely say thank you and use a light call to action. Apply those same aspects to your front desk receptionist cover letter.

It’s also an excellent idea to rephrase your connection to the company’s mission and how your skills as a receptionist fit in. For example, how you’ll use your knowledge of Google Calendar systems to set up appointments and reminders to maintain informed and timely operations.

The example below is a decent start, but it’s missing a call to action and could use more details about how the applicant will use their abilities as a front desk receptionist to achieve the company’s mission.

Add more specific details than this!

Thank you for considering me for your salon’s front desk receptionist role. I think my experience and passion for providing a great customer experience will make me a great fit.

Paige Nelson

The following example does a better job of showcasing the applicant’s skills in Opera PMS and Zendesk, which will help Omni Nashville Hotel achieve exceptional guest service.

A specific closer emphasizing receptionist skills!

My extensive experience, dedication to exceptional guest service, and proficiency in Opera PMS and Zendesk make me an ideal candidate for the guest service representative role at Omni Nashville Hotel. I eagerly look forward to discussing how my skill set and passion can contribute to elevating the guest experience at your esteemed property.

Even if you don’t have experience working in a front desk role, you could still write about transferable experiences like retail customer service or performing accurately as a data entry clerk. Even volunteer work, such as greeting and assisting visitors at a local event, can work well.

Try to match the company’s tone in the job description for each cover letter you write. It’ll help showcase how you’ll achieve their ideal customer experience and culture at the front desk, such as the professional and welcoming environment a legal office may want to present.

Your front desk receptionist cover letter should be unique based on each job’s needs. For example, if you were applying to be a car dealership receptionist, they may be looking for specific job skills like understanding vehicle reports.

Receptionist Cover Letter Examples and Writing Tips

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If you're applying for a job as a  receptionist , take some time to write a strong cover letter—doing so could help you land an  interview . 

Your cover letter should emphasize your organization and communication skills, along with other  common receptionist skills  in your cover letter.

You should also highlight any specific skills called for in the job description, such as familiarity with industry terminology, or expertise in  Microsoft Office  or  QuickBooks . Doing this will help your cover letter demonstrate to the employer that you have the skills required for the job. 

Looking for inspiration on how to get started? Get tips on what to write, as well as how to format and send your receptionist cover letter. Plus, take a look at two sample cover letters for receptionist positions that you can use as a template while writing your own. 

Tips for Writing a Receptionist Cover Letter

To get started writing a receptionist cover letter that will impress potential employers, follow these tips: 

Follow directions.  When applying for receptionist positions online, in person, or by email, you will often be asked to include a cover letter with your resume and possibly some other materials such as a list of references and a general application. Be sure to read the job posting carefully, and include only the materials they request at a given time.

If you are asked to submit a cover letter, follow all directions carefully. Send the letter in the correct format to the correct person.

As a receptionist, you will need to follow instructions and pay attention to detail, so it's important to display these skills in your application.

Use keywords.  Tailor your cover letter to the specific job you are applying for. A great way to do that is to include keywords from the job listing in your cover letter. Reread the  job listing , and circle any skills or qualifications that are important for the job. If you have those skills, include them in your cover letter. This will show the hiring manager, at a glance, that you are right for the job.

Provide examples.  When you say that you have a particular skill or experience, prove it by providing a specific example. For instance, if you say that you have strong organizational skills, mention how you helped reorganize the filing system at your last job, and how this increased efficiency in the office. Specific examples show the hiring manager that you really have what it takes.

Highlight relevant experience. Wherever possible, share skills, accomplishments, and experience that match with the employer's needs. You'll also want to quantify any accomplishments if possible. For instance, maybe you can say that reorganizing the billing system at work led to 30% fewer late payments. If you do not have experience as a receptionist, think about ways you can show you're still qualified for the role. For instance, maybe you volunteered at a phone bank (which helps show you have strong communication skills). 

Edit, edit, edit.  Receptionists need to have attention to detail and strong communication skills. Therefore, it is important that you  proofread  your cover letter for any spelling or grammar errors. One way to show your skills as a receptionist is to write a flawless, error-free cover letter.

If you are sending your cover letter as a hard copy (or email attachment), you need to write your letter in  business letter format . Include these items in the following order: your contact information, the date, the company contact information, a business salutation, and the body of your letter. Make sure your letter is left justified.

Your closing will include your handwritten signature followed by your typed signature on a hard copy. If it is an email attachment, just include your typed signature.

The format for an emailed cover letter (where the letter is in the body of the email) is slightly different. You should choose a subject that clearly explains the content of your email, such as the job title you are applying for and your name. Keep it simple: “Medical Receptionist Position – Jane Doe” is clear and to the point.

You do not need to include your contact information, the date, or the employer’s contact information at the top of an emailed cover letter. However, the salutation and the body of the letter will be the same as in a hard copy or attachment.

Your  email closing  should include your full name followed by your phone and email information.

Sample Cover Letter for a Receptionist Position

You can use this sample as a model to write a cover letter. Download the template (compatible with Google Docs and Word Online), or read the text version below.

Sample Cover Letter for a Receptionist Position (Text Version)

Chad Applicant 123 Main Street Anytown, CA 12345 555-555-5555 chad.applicant@email.com

July 30, 2020

Billy Lee Manager ABC Company 123 Business Rd. Business City, NY 54321

Dear Mr. Lee:

I am writing to express my interest in the receptionist job opening at ABC company. I believe my years of work experience as a receptionist, as well as my communication and technological skills, make me an ideal fit for the position.

I have several years of receptionist experience, including working in a busy work environment with multiple phone lines and a large professional staff. I can therefore handle the bustling environment of a large of office such as yours.

I have strong written and oral communication skills. At my current job, I greet about twenty-five to fifty clients per day, answering questions about the company and directing people to the correct offices. I also call dozens of clients per day to confirm appointments, and send emails every day to clients.

I have experience with a variety of software programs, including Microsoft Office and QuickBooks. I am also comfortable using multiple scheduling platforms, including MindBody and Timely. At my current job, I have trained five other employees in our scheduling platform, due to my experience and comfort with the program.

My background and skills make me an excellent candidate for this position. Thank you for your consideration. I look forward to hearing from you to arrange a time to speak in person.

Chad Applicant (signature hard copy letter)

Chad Applicant

Sample Email Receptionist Cover Letter

Sample email cover letter for a receptionist position.

Subject:  Reception Position at Gentle Dental – Jason Martinez 

Dear Ms. Rathbarn, 

I'm writing to apply for the receptionist position at Gentle Dental, which I saw advertised on JobSearchSite.com. I believe that my positive and professional attitude, as well as my experience working as a receptionist in other medical offices, make me a match for this position.

For the pat five years, I've worked in a medical office, where I've greeted patients, scheduled appointments, and answered patients' questions over the phone. My communication skills are strong, and I'm also skilled at assisting patients who are frustrated by long waits or insurance confusion.

I pride myself on keeping doctors' days running smoothly, and problem-solving when unexpected issues arise. For example, when one doctor was unexpectedly three hours late to work, I quickly called all of his scheduled patients and rearranged their appointments. By the time the doctor arrived at work, I had already rescheduled all of his patients successfully.

Please see my attached resume for more information on my work history, and do not hesitate to be in touch with any questions. Thank you for your consideration and I look forward to hearing from you. 

Sincerely, 

Jason Martinez Phone Number Email Address

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Receptionist Cover Letter Example

Kick-start your career and find inspiration for your new cover letter with our free, carefully composed Receptionist cover letter example. Make a copy of this cover letter example free of charge or edit it directly using our intuitive cover letter maker.

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Receptionist Cover Letter Example (Full Text Version)

Robert gostomski.

Dear Hiring Managers,

I am writing to express my strong interest in the Receptionist position at Harter Group, Inc. in Boca Raton, FL. My extensive office administration experience and skill set align well with the qualifications outlined in the job posting on LinkedIn.com. I am confident that my background makes me a valuable asset to your team and organization.

Previously, I worked as a Receptionist at Huron Law Group, Inc. for two years. In this role, I successfully managed a variety of administrative tasks including answering phones, organizing the office calendar, scheduling appointments, greeting clients, arranging travel, and overseeing office supplies. I consistently completed projects on time and was recognized with the Employee of the Month Award for my dedication to meeting and exceeding business objectives.

I hold a degree in Business Administration with a concentration in Marketing from Ball State University, where I graduated in the top 10% of my class with a GPA of 3.98. Additionally, I am a native Polish speaker with proficiency in English and basic knowledge of French. I am adept at using industry software such as Bitrix24, LibreOffice, Slack, and Trello, and possess strong organizational skills, professionalism, work ethic, and the ability to excel both independently and as part of a team.

I have attached my resume for your review. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with the needs of Harter Group, Inc.

Sincerely, Robert Gostomski

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

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How to Write a Cover Letter That Sounds Like You (and Gets Noticed)

by  Elainy Mata

May 10, 2022

I hate cover letters. They add so much stress to the already uncomfortable and grueling job hunt. Every time I’m writing one, I find myself wondering: Do people even read these?

Unfortunately, the answer is “yes.” But, there are some ways to make the process a little less terrible. I asked Amy Gallo, Harvard Business Review editor and author of “ How to Write a Cover Letter ,” for her advice. From doing the research, to starting off strong, to emphasizing your value — Gallo taught me exactly what I need to do to get my cover letters noticed by hiring managers. I even wrote a new cover letter that has her blessing. (Scroll down if you’re in need of an expert-approved example.)

Subscribe to  HBR Ascend on YouTube  for more videos on work, life, and everything in between.

Transcript 

ELAINY MATA: So you want to know how to tackle the cover letter. I do too. I actually really hate cover letters. I hate cover letters. I hate cover letters.

But the cover letter is important. It’s time to face our fears, and just figure out how in the world we are actually going to write it.

I got you, and we’re going to do this together. These tips are going to help you go through the process a lot easier. So if you are ready to tackle the cover letter, stick around and keep watching.

In front of me right now are three cover letters that I’ve written in the past, for three different jobs. And I’m just embarrassed. I’m embarrassed to read these.

To whom it may concern, to whom it may concern, to whom it may concern.

I would like to respectfully submit this cover letter.   I would like to respectfully submit this cover letter.

I am a passionate, detail-oriented person. I am passionate, detail-oriented person.

This sounds like I’m — this doesn’t sound like me at all. I think you want me to talk this way. Here we go like. Hire me.

I talked to Amy Gallo, an HBR editor, and the author of one of our most popular articles, “How to Write a Cover Letter.”

AMY GALLO: First of all, you’re not alone. I write about how to write cover letters, and I also hate them.

ELAINY MATA: She’s done the research. She’s talked to the experts. And I’m going to tell you exactly what she told me.

Make it one page

ELAINY MATA: So how long does a cover letter actually have to be? Just one page, one.

AMY GALLO: Don’t play with the font, and make it like eight point font, and like make your margins really wide. Just really figure out what is the most essential things that need to go on one page.

Do research, find a name

ELAINY MATA: This should be a no-brainer, but let’s get specific. Let’s say you’re applying for a job here, at Harvard Business Review. Go on the company’s website, go to their “About Us” section, and read what they’re about, see their mission statement, see their tone, see what that company is actually looking for, and what they stand for.

So you’ve got the broad stuff, but let’s dig a little bit deeper. What is the company that you’re applying for talking about now? You should actually go into their LinkedIn, their Twitter, see what they’re sharing, see who are they’re talking to, see what they’re talking about, so you can get a sense of what is currently happening. Lastly, find that hiring manager. It is so much better to address your cover letter to an actual person and a name rather than, to whom it may concern. So I have to kind of creep a little bit, and be like a private investigator.

AMY GALLO: Yeah, creeping is definitely part of the process. Usually, with LinkedIn, you can see who’s posted the job, who is sharing it with their network. You may not know for sure that that’s the hiring manager, but at least it’s a little more personable. Sometimes, I’ve heard people just reach out and say, “Who’s the hiring manager for this job? I’d like to address my cover letter to that person.”

Start strong

ELAINY MATA: You’ve probably written this 100 times before. “Hi, my name is this. I’m based here, and I’m applying for this job.” No, no, no, no, don’t do that. The hiring manager has a stack of cover letters. So you have to write yours to grab their attention. Amy, can you please give me an example of a strong, bold, opening line for cover letter. I promise I won’t steal it.

AMY GALLO: You’re allowed to steal it. Anyone should be able to steal it:

“I saw your listing on this website, and I was thrilled to see it, because it’s exactly the kind of job I’ve been looking for to apply my skills in X.”

Write something that’s short, to the point, but shows both enthusiasm, as well as experience that’s relevant to the job.

Emphasize your value

ELAINY MATA: Figure out what problem the company is facing. They’re hiring for a reason. Figure out what that reason is, and how you can best solve that problem. Amy also found the top two qualities that people generally look for is adaptability, and the ability to learn quickly.

How about if I just got out of college, and I’m looking at these jobs that are asking for three to five years or more of experience. How can I write a cover letter if I feel like I don’t have enough to write about?

AMY GALLO: Yeah, so that’s a good question, because the cover letter shouldn’t be focused so much on the past. That’s the resume’s job. The cover letter is really about the future. So how are you going to take what’s in that resume, your past, and apply it to where you’re going.

Convey enthusiasm, not desperation

ELAINY MATA: This is really hard to balance. You want to show them that you’re excited to work there, and that you’re going to bring a lot of energy to the team. But don’t be too strong, because over eagerness can actually work against you.

Find a proofreader

AMY GALLO: Write the letter you want to write. Then share it with someone else, someone who knows you well, but someone who also will tell you like it is. We’re not good judges of our own writing.

ELAINY MATA: So getting a second pair of eyes will help you look for any errors, typos, and most importantly, they can tell you if you make sense.

Amy, this sounds like a lot. Is there even like a sort of a shortcut to this, or a sort of scalable way that I can do this for multiple different jobs?

AMY GALLO: I mean, you’ve probably heard the phrase looking for a job is a full-time job. It does take a lot of time. You’re tweaking some things. You’re not writing a whole new letter. So you’re going to have a template. Write your best cover letter for the first job you apply for. Share that with your friend to check the tone. Do the research on the company, right? Do that the first time. Then and adjust the cover letter accordingly. Does that seem more reasonable?

ELAINY MATA: Yes, much more reasonable.

So my task is to apply for a job here at HBR, and to write a new cover letter using the advice that Amy gave me. Let’s do it.

This is hard. I never said it was going to be easy, maybe easier than what you were doing before, but definitely not easy.

The first draft

Dear Maureen and hiring team,

I saw your listing on Linkedln and am excited because this is exactly the job that I’ve been looking for to showcase my skills in video production and production management to assist the creative center in producing compelling content.

Working in news and movie production has taught me to hear an idea and a concept and be able to fully plan out the logistics needed to make the desired final visual product. I have been able to work with software like Adobe Creative Suite and TriCaster, and have worked with other team members to write scripts and compose story boards.

Being part of the Creative Center team will give me the challenges to grow as a skilled producer and assist in production, help the production planning process, create a quick tum around for video publication, and manage content.

AMY GALLO: You did well on length. It is very short. That’s good.

ELAINY MATA: My gosh.

AMY GALLO: I read this, I’m like, that first sentence is spot on. And then it gets a little bit stilted. And then it goes into what’s probably on your resume. And I want a little more personality.

The final draft

ELAINY MATA: So Amy, after many back and forths — How do you think I did?

AMY GALLO: All right. So I’m looking at it right now. And I think you did a really good job.

You’ve got the main components here. There’s some personality in it. There’s some flattery in it about the company you’re applying to, but it’s not like over the top. I have to tell you, I would have you in. I think it’s a great letter.

ELAINY MATA: That’s it for me. I wrote the cover letter. You got to see the whole process. And I feel like I definitely have a better outlook on how to approach it. These are not easy to write, so good luck out there. Watch as many times as you can. Practice makes perfect. I’ll see you soon.

Cover letter example 

I was so excited to see your post on LinkedIn because it’s exactly the type of job I’m looking for: an opportunity to bring my experience with video production and enthusiasm for storytelling to an organization that sets the standard for high-quality management content.

In addition to five years of experience in broadcast journalism, research, and video production, I would bring an organized and systems-level perspective to this role. I view video production as a puzzle, and like to think about which parts need to come together in order to make a great final product. My approach is to have in-depth conversations with my team members, and the various stakeholders, before each project. This helps me nail down the logistics — from location to talent.

From there, the fun begins: fleshing out the concept and identifying what visuals will best represent it. Ideation and storyboarding are essential in this step. I know I’m not right all the time, so I enjoy working with a diverse team that can bring in new perspectives, brainstorm, and pitch ideas that will make the final product stronger. Whenever possible, I also try to seek out other sources for inspiration, like magazines, which allow me to observe different ways of expression and storytelling. This approach has served me well. It’s what has allowed me to enter the film industry and grow as a creator.

On my website, you can see examples of how I use the above process to create fun, engaging content.

Given this experience and my enthusiasm for the work you do, I believe I’d make a great addition to your team. I recently had a chance to try out your Patient Zero product at my current organization. The simulation is both challenging and engaging. I was impressed by your ability to apply  different storytelling methods to an online training course (which, let’s admit, can often be a little dry). Your work exemplifies exactly what I believe: There’s an opportunity to tell a compelling story in everything — all you have to do is deliver it right.

I’d love to come in and speak with you more about what I’d be able to offer in this role. Harvard Business Publishing is my top choice and I believe I’d make valuable contributions to your team.

Thank you for your time and consideration!

How to Write a Cover Letter for an Internal Position (With Examples and a Template!)

Applying for an internal position isn’t just a matter of submitting a resume and hoping for the best. It’s about strategically positioning yourself as the perfect candidate for a role within a company that already knows you.

The prospect of new challenges, career growth, and the chance to contribute in different ways can be highly motivating. But with that comes the need to navigate office politics , manage relationships, and ensure that your application stands out.

We’ll explore what makes a cover letter for an internal position different from a traditional cover letter , why it’s crucial to write a good one, and how to do it effectively. We’ll also include examples and a template to help you get started.

Think you need to look outside your current company? One of these open jobs on The Muse might just be the one »

Is a cover letter for an internal position different from a traditional cover letter?

Yes! When you're applying for a job within the same company, you're not starting from scratch. The hiring manager already knows you and has very easy access to a reference check, so your cover letter must reflect proximity. Balancing familiarity with professionalism is key.

Unlike a traditional cover letter, where you introduce yourself and explain your interest in the company, a cover letter for an internal position should focus on your achievements , your understanding of the company culture, and your vision for how you can contribute to this new role.

“The process might be less formal but is often more competitive because you’re up against colleagues,” says Kenan Acieklly, CEO of Workhy , who has nearly a decade of experience in HR and business management. “Decisions may weigh heavily on your internal reputation, past performance, and ability to articulate your future potential within the company.”

Why should I write a cover letter for an internal position?

Writing a cover letter for an internal position is crucial for several reasons. You might think that since you're already an employee, a cover letter is just a formality. However, skipping it or writing a generic one could really hurt your chances.

This cover letter should highlight why you’re the best candidate for this different role, even if your managers and colleagues already know your work ethic and contributions. You’re making the case that you're not just a good employee, but the right person for this specific job.

Writing a cover letter underscores your seriousness about the role. “It’s an opportunity to articulate your vision and demonstrate continued commitment to the company’s success,” Acikelli says. And it serves many important functions:

• It reaffirms your interest in the company: Even though you already work there, this shows that you're still committed to the company's mission and values.
• It highlights your achievements: This is your chance to remind the hiring manager of your successes within the company—things they might not remember or know about if they weren’t directly supervising you.
• It shows your initiative: Applying internally demonstrates that you’re eager to grow and take on new challenges. A well-crafted cover letter underlines your proactive approach to your career.
• It provides a tailored narrative: This letter allows you to connect your current role with the new one, explaining how your skills, experience, and knowledge of the company make you the ideal candidate.

How to apply for an internal role

Let's go over some of the most common questions about applying for an internal position:

Is it OK to apply for an internal position?

Yes, it is absolutely OK to apply for an internal position. Companies generally encourage internal mobility as it allows them to retain talent and leverage existing employees’ skills and institutional knowledge. Applying for an internal position shows that you are committed to the company and interested in furthering your career within the organization.

How to express interest in an internal position?

It's important to be both professional and enthusiastic. Start by scheduling a meeting with your current supervisor to discuss your career goals and explain why you're interested in the new role. During the conversation, emphasize your desire to continue growing within the company and explain how the new position aligns with your career aspirations. Make sure to follow any formal application procedures, such as submitting an updated resume and a strong cover letter.

How do you tell your boss you are applying for an internal position?

Schedule a private meeting with your boss to discuss your plans. Be upfront about your intentions, explaining why you’re interested in the new role and how it aligns with your long-term career goals . Emphasize that this move isn’t a reflection of dissatisfaction with your current position, but rather a desire to grow and take on new challenges within the company. It’s important to assure your boss that you remain committed to your current responsibilities and that you will help ensure a smooth transition if you’re selected for the new role.

Do I need a CV for an internal job?

Yes, you typically need a curriculum vitae (CV) or resume when applying for an internal job. While the hiring managers might already know you, a CV provides a formal document that highlights your relevant experience, skills, and accomplishments. It also helps you present your qualifications in a structured way that aligns with the job requirements. Make sure to tailor your CV to the specific role you’re applying for, emphasizing the experience and achievements that are most relevant to the new position.

How do you message a hiring manager for an internal position?

Keep the tone professional and concise. Start by introducing yourself and expressing your interest in the position. Mention that you are currently working in the company and explain why you believe you are a good fit for the role. Offer to provide more information or discuss your qualifications in detail at their convenience. Close the message by thanking them for considering your application and expressing your enthusiasm for the opportunity.

“Dear [Hiring Manager’s Name],

I am writing to express my interest in the [Job Title] position that was recently posted. I have been with [Company Name] for [X years] as [Your Current Position], and I believe that my experience and skills align well with the requirements of this role. I would greatly appreciate the opportunity to discuss how I can contribute to the team in this new capacity. Thank you for considering my application. I look forward to the possibility of working together.

Best regards, [Your Name]”

How to write a cover letter for an internal position (examples included!)

Now that you already know the basics of how to apply for a role within your current company, let's focus on how to write an impressive cover letter for an internal position.

Think of it as a way to remind decision-makers why you're the right person for the job—because of your qualifications, your understanding of the company’s goals, and how you can contribute to its success in a new capacity. Your cover letter for an internal position should convey your enthusiasm for the position, reflect on what you've achieved so far, and outline how you plan to make an even bigger impact if given the opportunity.

Follow this structure to make an impressive cover letter for an internal position:

1. Start with a strong opening

Begin by expressing your excitement about the new role and your commitment to the company. Mention how long you’ve been with the company and briefly describe your current position.

“I am thrilled to apply for the [Job Title] position. Having been with [Company Name] for [X years], I have developed a deep understanding of our operations and have consistently strived to contribute to our success in meaningful ways.”

2. Highlight your accomplishments

This is where you shine a light on what you've achieved in your current role. “Start with your accomplishments in your current role, then connect those successes to the value you’ll bring to the new position,” Acikelli says.

“In my current role as [Your Current Job Title], I successfully led [Project Name], which resulted in [specific achievement, e.g., a 20% increase in sales]. This experience has given me invaluable insights that I am eager to apply in the [New Job Title] role.”

3. Showcase your knowledge of the company

Use your insider knowledge to your advantage. “Mention any cross-departmental collaborations to show your versatility and readiness for broader responsibilities,” Acikelli says. Discuss how your understanding of the company’s culture, goals, and challenges makes you a good fit for the new role.

“Having worked closely with [Department/Team], I am well-versed in the challenges we face in [specific area]. I am particularly excited about the opportunity to contribute to [specific initiative or project related to the new role], as I believe my experience and knowledge could greatly benefit our efforts.”

4. Align your skills with the new role

Clearly explain how your skills and experience align with the requirements of the new position. Be specific about what you bring to the table that will help you succeed in this role.

“My experience in [specific skill or area] has equipped me with the [specific abilities] needed to excel in the [New Job Title] role. I am confident that my background in [relevant experience] will allow me to [specific contribution].”

5. Express your commitment to growth

Demonstrate that you're eager to learn and grow within the company. Mention any relevant training or development you’ve pursued and how you plan to continue growing in the new role.

“I am committed to continuous professional development, as evidenced by my completion of [relevant training or certification]. I am eager to further develop my skills in [specific area] and contribute to [Company Name] in new and impactful ways.”

Cover letter template for internal position

Use the following cover letter template for internal position as a guide. This structure will help you effectively communicate your enthusiasm for the position while leveraging your internal experience to stand out as the ideal candidate.

[Your Name] [Your Current Job Title] [Company Name] [Email Address] [Phone Number] [Date]

[Hiring Manager’s Name] [Hiring Manager’s Job Title] [Company Name]

Dear [Hiring Manager’s Name],

I am writing to express my interest in the [Job Title] position that recently opened up in [Department Name]. Having been with [Company Name] for [X years], I have gained a deep appreciation for our company’s mission and values, and I am excited about the opportunity to contribute to [specific department or project related to the new role] in this new capacity.

In my current role as [Your Current Job Title], I have had the privilege of [mention your key achievements]. This experience deepened my understanding of [specific area or department] and inspired me to seek new challenges within [Company Name]. I am particularly drawn to the [Job Title] position because [specific reason related to the new role].

One of the aspects of [Company Name] that I value most is our commitment to [specific company value or mission], and I am eager to contribute to [specific project or initiative related to the new role] in a more direct way. I believe that my background in [relevant experience or skill] aligns perfectly with the needs of the [Job Title] position, and I am confident in my ability to [specific contribution or goal].

I am also committed to continuous growth and development, as evidenced by [mention any relevant training or certifications]. I am excited about the opportunity to bring my skills and experience to the [Job Title] role, and I look forward to the possibility of continuing to grow with [Company Name].

Thank you for considering my application. I am enthusiastic about the opportunity to further discuss how I can contribute to the success of [Company Name] in this new role.

Sincerely, [Your Name]

Bottom line

By carefully crafting your cover letter, you can position yourself as the ideal candidate for the role. Remember, your cover letter for an internal position is your chance to highlight your achievements, showcase your understanding of the company, and demonstrate your commitment to growth. With the right approach, you can successfully transition into a new role within the same company, taking your career to the next level. Good luck!

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Should You Use AI to Write Your Cover Letter?

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You may be tempted to have ChatGPT or another AI tool write your cover letter for you. Here are some dos and don’ts to keep in mind.

Article originally written by Molly M. Kruse and published by USC Online

It’s more common than ever to use AI tools in everyday life to streamline complicated or time-consuming tasks. Whether you’re pivoting careers,  stepping back into the professional world after a break  or searching for a job after a layoff, writing dozens of cover letters can be daunting. So, you may be asking yourself: Should you use AI to write your cover letter for you? 

USC Online spoke to USC Career Center expert  Lori Shreve Blake  to find out when it’s appropriate to use AI in a cover letter — and when this tool should take a backseat. 

Do: Use AI to Understand the Job Description  

Writing a great cover letter  takes time, especially if you’re out of practice. While it’s important that your cover letter is written in your authentic voice, Shreve Blake said AI assistants can help you tailor it to the job you want.  

Shreve Blake suggests using an AI assistant like ChatGPT to generate keywords from a job description, which you can incorporate into your cover letter. You can also save time by asking AI to read a job description and summarize the key functions of the role.  

You can also ask AI tools like ChatGPT to write a first draft of the cover letter. But there are some important details that AI won’t be able to add. 

“You’re not going to state day-to-day duties in [your] cover letter,” Shreve Blake said. “You should emphasize your best accomplishments, share your unique qualifications, and demonstrate your professional fit for the role, your values and the organization’s alignment. Should you add quantifiers? Add numbers, percentages, [things] like that.” 

Job seekers might be tempted to cut corners with AI to save time, but Shreve Blake emphasized that there are other ways to speed up the process of writing a cover letter. Once you have a template of your cover letter with an introduction, middle paragraph and summary paragraph, you can customize sentences, interchange keywords, and add examples based on the job you’re applying to. You can also customize the formatting of the document.  

“I give an analogy of a house: Once you have that foundation of the cover letter completed with AI, then you can incorporate job-specific sentences as you see fit,” Shreve Blake said.  

Many people also find writing a cover letter becomes quicker and easier over time. 

“Writing cover letters is a skill, like other skills in life,” Shreve Blake said. “So, the more you do it, the faster and more confident you’re going to get.” 

Don’t: Neglect Your Research  

Researching your target employer is an integral step in the cover letter writing process. Applicants should visit the company’s website, read the mission statement and consider which of the company’s values resonates with them most. This research will help you put together an argument about why you’d make a great candidate — something an AI-generated cover letter can’t do, Shreve Blake said. 

“The cover letter is also a persuasive piece,” Shreve Blake said. “So, it’s almost like that interview question[s]: ‘Tell me about yourself. Why are you interested in this job? What unique skills and experience makes you the best person for the job?’”

Making these connections early in the application process prepares you for interviews later. This “process of self-reflection” helps you identify what the organization is looking for and which key achievements make you stand out, Shreve Blake said. 

Don’t: Forego Your Authentic Voice  

Although recruiters can’t always tell whether a cover letter was written by AI or a human, there are sophisticated tools that can detect it, Shreve Blake said. Recruiters have also told her that they don’t like the generic cover letters they see when reviewing applications and Shreve Blake challenges job seekers to ask the question: “What do you want your first impression to be with a potential employer?” 

“[If] the recruiter receives [a] generic, AI-written cover letter [and] one that is more custom to the job, which one do you think the recruiter is going to pick?” Shreve Blake said. “You must show integrity, you must show thought and care … It’s a test to see how you’ll be as an employee.” 

Whether or not you choose to use AI, be sure to inject your authentic voice into your cover letter and use it to showcase your writing skills. (If you’re at a loss for verbs, check out the USC Career Center’s  resume and cover letter booklet  for a helpful list of action words to incorporate.) Employers use cover letters to judge whether applicants will be the right fit for email- and communication-heavy jobs, Shreve Blake said. 

“I would say … [your] cover letter can be seen as a form of a work sample,” Shreve Blake said. “And it shows your future employer that you have skills in writing, that you possess attention to detail in submitting a cover letter that is grammatically correct and free of typos, that you have skills in communication, that you have skills in persuasion and strategic thinking.” 

Do: Use AI to Check Your Grammar  

Although you can speed up the process, writing a good cover letter takes time. So, you want to make sure your finished product is concise and easy to read. 

“[Recruiters] spend about 15–30 seconds [reading] the resume. They may spend even less time on the cover letter and many employers do not require a cover letter,” Shreve Blake said. 

This is where AI comes in. Shreve Blake  recommended using Grammarly  or a similar AI-powered writing assistant to give your cover letter a once-over after you are finished writing it. This ensures that your spelling and grammar are up to par and that there are no filler words clogging up your precious cover letter real estate.  

“Grammarly is a good tool to use to edit your cover letter,” Shreve Blake said. “Twenty years ago, it was common to write a cover letter and then let a friend or family member double-check it for meaning and typos before submitting it to a potential employer. … Well, now you don’t have to ask a friend or family member. … [You] can use Grammarly and do that.” 

Just remember to double-check your cover letter one more time after using a tool like Grammarly. Sometimes, AI takes your writing out of context, Shreve Blake warned. 

Don’t: Limit Your Focus to Just the Cover Letter  

Unfortunately, even writing a perfect cover letter sometimes won’t land you the job you want. Shreve Blake advised that people find additional ways to express their interest in a role or company, including  networking  and conducting informational interviews. 

“At the end of the day, AI doesn’t hire people. Humans hire humans. People hire people,” Shreve Blake said. 

Similarly, if someone at the company you are applying to is vouching for you, make sure not to make them look bad by submitting a generic, AI-written cover letter. After all, they are putting their reputations on the line for you, Shreve Blake said. 

In the end, securing your dream job is  all about going the extra mile . No matter what balance you choose to strike between using AI and writing the old-fashioned way, the goal remains the same: to create a cover letter that is tailored to the position you want and sells you well to your future employer.  

“And, let’s face it, cover letter writing is not easy.” Shreve Blake said. “So, not taking the easy way out and doing your research on the organization, addressing the right person, and going through the process of customizing the cover letter after using AI gives you a competitive edge.” 

Access more  career advice  from USC Online today.  

How to Spot a Work from Home Scam

1. Does the Job Seem Too Good to be True?

If a job seems too good to be true, it likely is. For example, if a company is offering compensation well above the average pay for that position, it’s likely a scam. If you’re offered a position that you are significantly underqualified for, investigate the company further to determine if it’s a scam.

Want to Learn More about Working from Home?

Join us for this month’s WISE webinar on August 28: Working from Home with Ticket to Work !

2. Can You Find Information About the Company Online?

Research the company to learn more about them. Do they have a professional website? Are you able to find people who work there on LinkedIn? Do they have a social media presence?

A legitimate company will have a professional website that provides information about what the company does and their values. They also likely have a social media presence of some kind. They don’t have to be active on all platforms, but they probably have an account on at least one of the major platforms.

3. Is the Company Asking You to Spend Money?

One of the most common scams involving work from home jobs is potential employers asking you to spend your money during the application process. A legitimate company will not ask you to send them money.

One common scam is a company sending you a check to buy equipment for your job, but it is for too much money. They then ask you to send the remainder of the money to them. This is a scam – you will be out the cost of the equipment as well as the remainder of the money, as the check you cash will bounce.

Many times, these ways of asking for money are scams, but there are some employers that are legitimate who ask for paid background checks and fingerprint scans. If you need to pay for a background check, you should pay the company performing the background check directly.

4. How Does the Company Communicate?

What do scammers want.

Scammers that run work from home scams want your personal information and your money.

Job applications often require forms of personally identifiable information. Scammers use this information to conduct fraudulent activity in your name.

Scammers will capitalize on your desire for employment to take your money. Someone not familiar with working from home might think what they’re asking for is normal.

A legitimate company should only contact you through phone or email during the hiring process. If a potential employer tries to contact you through other platforms such as WhatsApp, it is likely a scam.

If a hiring agent is overly eager to get in contact with you, it’s often a sign of a scam. Scam companies will often email and call numerous times. A real company will reach out and then send one follow-up email or call you if they have a hard time contacting you.

5. Did You Have an Interview?

Scam companies will often offer you a job without an interview process. A legitimate company will want every applicant to go through a thorough screening. Legitimate companies will often have you participate in multiple interviews to understand your background and how it applies to their work.

How Can Ticket to Work Help?

Social Security's Ticket to Work (Ticket) Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work. Through this free and voluntary program, eligible participants can work with service providers to receive the services and supports they need to find and maintain employment as they move toward financial independence through work.

The Ticket Program can support you as you look for different forms of employment, including work from home and in-person jobs. Through the Ticket Program, a service provider such as an Employment Network (EN) can help you find the right position. Service providers offer both in-person and remote services and can help you find the work you’re looking for. Your Ticket Program service provider can help you spot a scam and provide tips for researching companies.

To learn more about the Ticket to Work Program, call the Ticket to Work Help Line at 1-866-968-7842. For callers who are deaf, hard of hearing, or have a speech disability, call 1-866-833-2967 (TTY). Hours are Monday through Friday, 8 a.m. - 8 p.m.; or visit choosework.ssa.gov .

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France Confronts Horror of Rape and Drugging Case as 51 Men Go on Trial

A man is accused of drugging his wife and then inviting dozens of men to rape her over almost a decade. The questions raised by the case have unsettled the country.

By Catherine Porter and Ségolène Le Stradic

Reporting from Paris

For years, she had been losing hair and weight. She had started forgetting whole days, and sometimes appeared to be in dreamlike trances. Her children and friends worried she had Alzheimer’s.

But in late 2020, after she was summoned to a police station in southern France, she learned a far more shattering story.

Her husband of 50 years, Dominique Pelicot, had been crushing sleeping pills into her food and drink to put her into a deep sleep, the police said, and then raping her. He had ushered dozens of men into her home to film them raping her, too, they said, in abuse that lasted nearly a decade.

Using the man’s photographs, videos and online messages, the police spent the next two years identifying and charging those other suspects.

On Monday, 51 men, including Mr. Pelicot, went on trial in Avignon, in a case that has shocked France and cast a spotlight on the use of drugs to commit sexual abuse and the broader culture in which such crimes could occur.

The accused men represent a kaleidoscope of working-class and middle-class French society: truck drivers, soldiers, carpenters and trade workers, a prison guard, a nurse, an I.T. expert working for a bank, a local journalist. They range in age from 26 to 74. Many have children and are in relationships.

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